The CRM applications market is poised on the threshold of a transformation with legacy installations being transformed into socially aware application environments.
CRM, an effective combination of business processes, people and technology works together to achieve a united goal that is to help you acquire and maintain satisfied and happy customers and develop stronger, permanent relationships that will benefit both you and your customer base. It is difficult to run a business successfully without a strong focus on CRM, which:
We help our customers develop and deliver their CRM strategy. With an in-depth knowledge of CRM best practices, technology and processes, we offer services ranging from workshops, product review and selection to proof of concept, implementation, integration and support.
We also provide Technical Consulting services such as:
We help our customers maximize revenue opportunities, reduce operational costs and optimize existing IT assets with tools and capabilities backed by rich experience. Today, our clients seek extended relationships with us based on our consistent successes with CRM solutions.
We have deep knowledge of leading CRM solutions including Oracle Siebel and Salesforce.com, and can guide you through the confusion surrounding existing and next generation CRM offerings so that you can plan for the future. Our key strengths include: