Mphasis' Workplace services support PCs, laptops, mobile and thin computing devices, and provide all associated support services such as managing distributed servers and printers, to provide comprehensive management of your total desktop environment.
The standard features of Workplace services include help desk and field services, asset tracking, and desktop security services. We also offer the following features that compliment these standard features: asset management (that includes end-of-life asset services), procurement and software asset management services; migration services (such as vista assessment and transformation planning), application packaging and testing, automated software deployment (for operating system application upgrades, and patches) and client device security (patch management).
We provide desktop management, desktop support, messaging and collaboration, and mobile services which include:
Our Workplace services can tailor a services profile to each category of user. As a result, you not only receive the appropriate service levels and price points for each user type, but also enhance individual satisfaction. Our user-centric approach enables users to provision workplace services via a web portal on their desktops.