Improve business-to-IT alignment with our Infrastructure Services

Today's IT infrastructure, a healthy mix of technologies and devices, serves varied purposes. As business requirements change and evolve, devices and technologies are developed to support enhancements in this ever-changing infrastructure. The key to manage such changes is to leverage outsourcing in an efficient manner. Today, Infrastructure Technology Outsourcing is the most viable and mature method to monitor, maintain and fix IT infrastructure.

The Mphasis Advantage

Our Infrastructure services, with a blend of a classic HP pedigree clubbed with a skilled scalable workforce, have a firm focus on service delivery quality. We have a reliable and mature services strategy based on prevailing market trends, that helps you:

  • Reduce costs
  • Improve business-to-IT alignment
  • Drive innovation
  • Reduce risks

We help you optimize your infrastructure through:

  • A mature global delivery model
  • Standardized processes
  • Adoption of the IT Infrastructure Library (ITIL) framework and our global service network
  • A robust private network with built in redundancies
  • A secure connection with your clients 24x7x365

We have been delivering Infrastructure Technology Outsourcing services to clients across all geographies and industries.

About 90% of our Infrastructure services workforce comprises ITIL trained professionals and serves 70+ global clients. Our delivery centers in Bangalore, Mangalore, Chennai, Pune and Mumbai provide service desk and Level 3 support on a range of enterprise products; and process several hundred critical changes every month. We embrace best practices and recommendations from ITIL and aim to deliver services within the ITIL framework.