A key technology enabler to gain
the competitive edge


The Analytics Service from Mphasis offers a holistic approach towards managing volumes of data and transforming that information into meaningful business knowledge. This solution is designed to give our clients the advantage of business intelligence with predictable analytics and specialized consulting. Our approach of a single view of the customer, product and company offers a 360-degree business vision to the client. Mphasis' tested and proven solutions for structured and unstructured data collation use best of breed tools and are cost effective and scalable. Through our expertise and domain knowledge we help organizations build strategic insights, translating into better operations, business processes and client relationships.

Our Offerings

Mphasis provides end-to-end solutioning of Analytics Programs, from Consulting to defining and establishing Centers of Excellence (CoEs), and from implementation to steady state sustenance. Mphasis is backed by technology best practices, re-usable frameworks/components, process models, and supported by a dedicated BI Center of Excellence.

Our Offerings

We have built a dedicated practice for defining and developing Information Management, Information Delivery and Analytical solutions that meet the customer's needs. Mphasis is one of the pioneers in offshoring BI programs, and has executed over 200 BI programs for over 50 customers across various geographies.

The Mphasis Advantage

Our deep Analytics experience helps to deliver projects on time and on budget. Our consulting services transform clients' business concerns into opportunities for building solutions using best practices. Our clients have realized the benefits of our expertise.

  • Focus on business value creation
  • Deploy best in class solution
  • Deep industry experience
  • Rapid time to value by leveraging the re-usable assets
  • Reduced cost

Information Convergence & Analytics Framework

Information Convergence and Analytics (IC&A) is a unique platform from Mphasis that combines the power of 'enterprise search' with 'agile next-gen analytics' tools to provide easy-to-use analytics applications and business user-friendly dynamic self-service dashboards.

The IC&A platform helps organizations gain new insights from their existing multi-source, multi-structure data silos by providing a 'combined analytics of unstructured data and structured data in the same window'. It also has big data connectors to help clients effectively deal with the big data challenges available within the IC&A platform.

IC&A platform helps business users:

  • Collate unstructured data hidden in social media (facebook, twitter, blogs), internal e-mails, call center discussions, Voice of Customer surveys, and various other sources, and render the data as meaningful customer sentiments.
  • Correlate this hitherto unconnected unstructured data with traditional business KPIs pertaining to sales, revenue, inventory, production, costs and investments, etc.
  • Analyze these data sets jointly in a same window by providing dynamic self service and business user-friendly dashboards.
  • Discover relationships and trends between these data silos which can be effectively leveraged to improve profitability, market segmentation, campaign effectiveness and accuracy, and brand positioning amongst other strategic / tactical business decisions.