Setting environmental conditions and catastrophes aside, the factors influencing the insurance industry is no different from what is affecting the Banking industry and the trends include

  • Regulatory intervention & scrutiny
  • Technological advancement
  • Changing customer preferences

Our Solutions:

  • Policy & Claims servicing for P&C Insurance - SaaS based partner platform enabled business process services for small & medium business/program lines
  • Advanced analytics: Providing capabilities to help carriers harness big data tools. Supports analysis of claims data
  • Policy Servicing & Underwriting support: New Business Data entry, cleansing and validation, Indexing, customer research, rating and quotation preparation
  • Sanctions screening: Anti-money laundering & sanctions screening services
  • Claims management: First Notification of Loss (FNOL), Policy and coverage validation, Reserving, Claims processing and adjudication, settlement, fraud analysis and Subrogation/3rd party recovery
  • Retirement services: participant enrolment through disbursement processing

Case Studies

Mphasis provides underwriting support for global insurance major Learn More

Digital Transformation for a major global insurer Learn More

Enhanced customer experience with Innovative App Learn More

Increase sales with Digital marketing Learn More

Business Value Delivered

  • Delivered over $180 Million of savings through labor arbitrage and efficiencies over 10+ years of relationship with a multi-national P&C Carrier
  • 40% savings through implementation of robotic process automation in policy servicing, underwriting and claims functions

The Mphasis Advantage

  • ComPASS: End-to-end transformational solutions for the insurance industry backed by agile on-cloud/ on-premise platforms
  • Mphasis enables the transformation through best of the breed proprietary & partner platforms