Enabling the Digital Insurer
Transformation is the key to a successful Digital future in Insurance. Mphasis is ready to help you totally redefine your Business models with our innovative suite of products, technology and services; designed specifically with your future in mind, as we help you "Unleash the Next".
Insurance customers have expectations shaped by their own next best digital experiences through interaction with companies like Amazon and Uber. Meeting these expectations of choice, convenience, control, customized experience and cost, is both a challenge as well as an opportunity for carriers to recognize rewards across revenue growth, margin improvement, customer centricity and retention.
Mphasis helps insurers take advantage of digital forces across connected devices, big data/ actionable insights, omni-channel engagement, Robotic Process Automation (RPA) and blockchain to emerge as leaders. We have solutions and services to deliver value across three major disciplines of efficiency, experience and disruption:
- Efficiency - Driven by RPA, End-to-End Automation, Straight Through Processing and a comprehensive policy administration system
- Intelligent Experience - Intelligent and seamless experience enabled by Interactive Virtual Agents, NextGen Underwriting Workplace and Digital Wall
- Disruption - Models powered by customer centric products, solutions based on Blockchain and IoT technology
Business Value Delivered
- Efficiency leading to 50% reduction in cost and up to 90% reduction in turnaround time
- Enhanced intelligent experiences leading to significant increase in NPS scores, balance of technical discipline and growth. Happy customers
- Disruptive solution with a potential to double product density, do away with renewal contracts, increase speed to market by 60% and more
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- Digital partner of choice for 2 of top 10 P&C insurers
- Over 3,100 dedicated insurance team professionals
- Insurance team members are LOMA, CPCU, and C-II certified
- Team members have an average of over 25 years of experience working for Life & Annuity and Property & Casualty insurance carriers