Events in 2013

December 9, 2013

Waters USA 2013

Waters USA 2013
Date: December 9, 2013
Location:New York Marriott Marquis, New York
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Waters USA is the largest gathering of CIOs and CTOs in the US. Attracting over 500 senior technology leaders, technology investment decision makers and C-level executives, Waters USA 2013 addresses cutting-edge IT strategy developments and solutions that are driving innovation and enabling smart business decision making in leading financial institutions today.

Suresh G. Nair, VP and Chief Architect, Financial Services, Mphasis gave a presentation on ‘Knowledge-driven Banking – Next generation Banking applications as an offshoot from Semantic Modeling’.

Semantic Modeling is emerging as a core best practice to build enterprise solutions for problems as complex and diverse as customer analytics, back-office automation, compliance, and regulatory policy enforcement. Enterprise Semantic models make it possible to create true-to-the real world models of all the information used in an organization. These Semantic models become the lingua franca between business and IT, smoothing communication and eliminating the need for repeated re-discovery of corporate knowledge.

In the session, Suresh explained the concepts of Semantic Modeling and knowledge-driven architecture. He illustrated these through case studies from our work with Financial Institutions. He also covered some of the future possibilities based on ongoing work by industry groups and standards bodies.

November 2013

Dreamforce 2013

Dreamforce 2013
Date: November 18 - 21, 2013
Location:San Francisco
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Dreamforce 2013 was the largest gathering of the most influential community of cloud innovators and customers, offering an unrivalled opportunity to understand how Salesforce® enables businesses to connect with their customers in entirely new ways. Industry leaders share their insights into Salesforce® whilst partners provide both customers and prospects essential thoughts on leading practice, innovations and business solutions.

As a bronze sponsor at this conference, Mphasis showcased their story on how to optimize customer’s experience with a team of experts from Mphasis available for Live Q&A consultations and to discuss on their offerings including Agile Development applications, Health Check solutions and our Migration and Managed Service frameworks(Booth W240, Cloud Expo West).

October 27-30, 2013

MBA's 100th Annual Convention & Expo

MBA’s 100th Annual Convention & Expo
Date: Oct 27 – 30, 2013
Location: Washington, DC
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The Mortgage Bankers Association (MBA), the most influential voice for real estate finance in the USA, hosted their 100th Annual Convention Expo in Washington.

Eminent speakers such as The Honorable George W. Bush, The Honorable John Ellis Bush, 43rd Governor of the State of Florida, and from the industry; David H. Stevens, President and Chief Executive Officer, Mortgage Bankers Association and Mike Heid, President of Wells Fargo Home Mortgage to name a few - Spoke at the Conference.

Mphasis discussed priorities around Wealth Management, Cards, Analytics and Business Process Outsourcing (Booth No 403 and at the Salon G lounge).

October 29-30 , 2013

6th Annual Women in Insurance Leadership Forum

6th Annual Women in Insurance Leadership Forum
Date: October 29 - 30, 2013
Location: InterContinental, Chicago
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The Leadership Forum along with Women in Insurance Leadership Awards, is dedicated to the advancement and professional growth of women in the field of insurance and provides the opportunity for mentors and their protégées to develop and hone natural leadership skills.

Overcome complex billing problems by using the cloud based solution - Billing as a Service from Mphasis. The digital pen enabled Insurance Sales Modernization solution from Mphasis helps improve agents experience and transform an organization with mobility without changing the way agents work!

Mphasis showcased its capabilities in Big Data, BPO and Testing at the event (Booth 7).

October 24-25, 2013

A Global Conference on Financial Inclusion & Payment Systems (FIPS)

A Global Conference on Financial Inclusion & Payment Systems (FIPS)
Date: Oct 24 – 25, 2013
Location: Eros Hilton, New Delhi
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The Global Financial Inclusion and Payment Systems (FIPS) Conference was a unique opportunity to engage with a broad range of players in financial inclusion and payment systems space.

With a broader approach, explicitly defined sessions and the top participants, FIPS 2013 witnessed a collaborative environment among the top stakeholders, where the relevant issues were addressed, and the road map to achieve 100 % Financial Inclusion was put.

Mphasis was an Associate Sponsor at the event. Vilas Kanyal, Senior Vice President and Head Business Development, Emerging Geographies was a key speaker, on a panel on NBFC & The New Banks Challenging Tasks - Exciting Future.

Mphasis won the Financial Inclusion ICT Innovation Award for the Ministry of Finance ATM Project at the Conference. Mphasis Payment Managed Services was nominated for the FIPS awards under Financial Inclusion: ICT Innovation category for developing a unique cloud-based workflow tool that manages the entire lifecycle of ATM deployment as well as a web-based geo-tagging tool which enables profitable and non-competitive deployment of ATMs.

Mphasis showcased its comprehensive offerings in Payment Solutions at the conference and its experts were available for discussion. The Forum created a dynamic opportunity for Mphasis to network with honorable members of the Ministry of Finance as well as industry leaders from the banking industry.

For more details on the conference visit,

October 20-23, 2013

PCI Annual Meeting

PCI Annual Meeting
Date: Oct 20 – 23, 2013
Location: Boston
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The PCI Annual Meeting is the premier industry event for property casualty insurers and the largest of its kind in North America with over 1,000 executive attendees.

Mphasis showcased our cutting-edge cloud based solution Billing as a Service, digital pen solution ISM (Insurance Sales Modernization) and its capabilities in Big Data and Testing. (Booth No. 144)

The Digital pen solution ISM from Mphasis improves agents experience and transforms the organization with mobility without changing the way agents work!

Visit us to learn more about our superior solutions and services.

October 22-23, 2013

Apps World 2013

Apps World 2013
Date: Oct 22 – 23, 2013
Location: Earls Court 2, London
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Apps World is the leading global multi-platform event in the app industry. This year’s event in London will welcomed over 10,000 attendees including developers, mobile marketers, mobile operators, device manufacturers, platform owners and industry professionals.

The Mobile Payment & NFC workshop at Apps World Europe 2013 shed light on the latest developments, from mCommerce to mobile money and banking, and the latest generation of mobile payment solutions.

Kumail Tyebjee, Global Business Head – Digital & Mobility Practice, Mphasis addressed the delegates on Transforming the Customer’s Shopping Experience & Financial Management Experience. He reviewed the evolution of the mobile payments and commerce ecosystem, assessing the major changes that have occurred in the recent past, and examined innovative examples of how banks, telcos, and merchants in different parts of the world are transforming the customer’s shopping and financial management experience.

The session on Wednesday, 23 October helped impart some useful lessons to those considering entry and/or venturing further into this new world of commerce.

October 2 - 3, 2013

Semantic Technology and Business Conference

Semantic Technology and Business Conference  | October 2 - 3, 2013  | New York
Date: October 2 - 3, 2013
Location: New York
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Big business is utilizing Semantic Technologies to generate revenue, save money, and solve real problems in an age where Big Data presents big challenges. The Semantic Technology & Business Conference (SemTechBiz) brought together today's industry thought leaders and practitioners to explore the challenges and opportunities jointly impacting both corporate business leaders and technologists.

Mphasis participated in the conference to showcase its thought leadership and demonstrate its strength and knowledge in Semantic technology. Suresh Nair, Vice President and Chief Architect Financial Services presented on "Unlocking the power of Semantic Knowledge".

Mphasis is was a gold sponsor for the event.

September 22 - 26, 2013

Oracle OpenWorld 2013

Oracle OpenWorld 2013  | September 22 - 26, 2013  | San Francisco
Date: September 22 - 26, 2013
Location: San Francisco
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Oracle OpenWorld is the annual event for business decision-makers, IT management, and line-of-business end-users where they can find the most relevant content for their business and technology needs, network with peers from around the world, get hands-on experience with a full breadth of Oracle technology, and preview of what's coming next from Oracle.

As an exhibitor at the conference (Booth 643, Moscone Center - South), Mphasis showcased its advisory, implementation and application management services backed by the Oracle COE.

The Services Portfolio included Advisory Services(Product evaluation, Assessment, Environment Optimization ), End-to-End Implementation Services (Solutioning, ABPR, Configuration & Customizations, Rollout) & New Age ERP AMS Services (Application Support, Enhancements, Upgrade Accelerator Services)

The focus areas included Business Applications (Oracle E Business Suite, PeopleSoft, Siebel CRM, OBIEE Apps) and Technologies (SOA Fusion Middleware, OBIEE, Core DBA Services).

September 25, 2013

OMG Technical Meeting Special Event

OMG Technical Meeting Special Event  | September 25, 2013  | New Brunswick, NJ
Date: September 25, 2013
Location: New Brunswick, NJ
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OMG® is an international not for profit computer industry standards consortium. OMG Task Forces develop enterprise integration standards for a wide range of technologies and an even wider range of industries. OMG's modeling standards enable powerful visual design, execution and maintenance of software and other processes.

Mphasis is participated in the conference to showcase thought leadership and demonstrate its strength and knowledge in Semantic technology. As a contributor to the standards being evolved by the EDM council, Mphasis utilized this forum as a platform to demonstrate some of its capabilities. Ramanathan Srikumar, Senior Vice President and Head Application Delivery, Banking and Capital Markets was the KEYNOTE speaker on Building and Sustaining an Enterprise-Wide Semantic Web Ecosystem. Suresh Nair, Vice President and Chief Architect Financial Services presented a CASE STUDY on Mastering Enterprise Metadata with Semantic Modeling at the event.

The all-day conference stressed the importance of employing financial data semantics in business operations as well as spotlight case studies of multinational financial service corporations that have had great success using semantics.

The day's events also included a session outlining the work done by the OMG Finance Domain Task Force in creating a Financial Industry Business Ontology standard. This event was open to both OMG members and all interested non-members.

June 2013

Insure India Conference and Awards Night 2013

Insure India Conference and Awards Night 2013  | June 21, 2013  | Sofitel, Bandra Kurla complex, Mumbai
Date: June 21, 2013
Location: Sofitel, Bandra Kurla complex, Mumbai
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Fintelekt, part of SP Media, organized its annual Insure India Conference and Awards Night on June 21st in Mumbai which has emerged as a de facto thought leadership forum for the Insurance Industry in India.

Mphasis was a Silver Sponsor at the event and also the key presenter. Vilas Kanyal, Senior Vice President and Head Business Development, Emerging Geographies (Mphasis) along with Mehul Kapadia - Associate Vice President, Insurance Solutions, Emerging Geographies, Mphasis, shared Mphasis experiences on "Shaping growth and profitability through IT operational excellence."

Mphasis sponsored the "Rising Insurer of the Year awards". The Indian Insurance Awards have been conceptualized to honor performance, growth, product and market innovation, customer service, and technology. Over 20 awards were presented this year.

The Mobile Mind Shift

A Good Offense Is More Effective Than A Strong Defense

The Mobile Mind Shift  | June 18, 2013  | Sheraton Brussels Hotel, Belgium
Date: June 18, 2013
Location: Sheraton Brussels Hotel, Belgium
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Thought Leadership Session and CIO Panel Discussion

Mobility is driving a paradigm shift in innovation, allowing digital interaction and information exchange, and becoming an inseparable constant in our personal and professional lives. This shift is transforming business, creating new value streams, and allowing businesses and stakeholders (customers, partners, employees) to digitally engage as never before.

However, the mobile environment is complex and constantly evolving, with rapid proliferation of innovative solutions and industry players, creating both opportunity and risk.

Mphasis brought together CIOs from cross industries to share some of their thoughts on these topics and share their perspective on their journey in the mobile technology dynamics .The event had a guest speaker from Forrester - Simon Yates, Vice President and principal analyst on the CIO research team who is focused on mobility and workplace experience to share an Industry perspective.

Mphasis hosted this event for its customers and prospective clients.

HP Discover 2013 Conference

HP Discover 2013 Conference
Date: June 11-13, 2013
Location: Las Vegas
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HP Discover 2013 in Las Vegas, the ultimate showcase technology event for business and IT professionals to learn, connect, and grow, brought together the best people, technology, and ideas to help solve today's toughest tech challenges. The exclusive keynote speakers, focused group sessions and special networking events, helped gain the insight and information needed to prepare for the future of IT.

Mphasis was a Bronze Sponsor for the event and showcased its Shared Services in the Infrastructure space.

European Banking Forum

Pega World 2013
Date: June 12, 2013
Location: London
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Mphasis and European Banking Forum had a panel discussion to explore the regulatory scrutiny and operational challenges that European Banks were facing in the current environment. Faced with a barrage of upcoming regulations in virtually every aspect of business and from every major regulator in matured geographies, the large European Banks are redirecting their attention, focus, energies and resources to determine the way forward in terms of the optimal operational structure.

Mphasis invited a panel of speakers to consider the impacts of the current regulatory environment and the way it will shape the future of Corporate & Investment banking in Europe.

The panel discussion led by Subhabrata G. Roy, AVP & Lead - Solutions (EMEA), Banking & Capital Markets, featured Cubillas Ding, Research Director, Celent and Simon Hills, Executive Director, Prudential Capital, Risk & Regulatory Relationships, British Bankers' Association.

Pega World 2013

Pega World 2013
Date: June 9-11, 2013
Location: Rosen Shingle Creek, Orlando, Florida
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Pega World is an industry leading BPM conference. The conference highlighted how the world's leading organizations are optimizing the customer experience and automating operations with BPM technology. It helped to discover how BPM drives customer success at the world's best-run companies. The conference offered valuable, hands-on training classes, deep-dive workshops, industry experts who not only "show and tell", but "know and do" network with peers in the industry from across the world.

Mphasis showcased Pega Global Services & Capabilities across multiple industry sectors like Banking & Capital Markets, Insurance and Enterprise industries

Mphasis was a Gold Sponsor for the event and also had a demo on various Pega concepts/solutions (Booth number 4-3).

BPO India Forum

BPO India Forum
Date: June 5, 2013 (Mumbai) and June 7, 2013 (New Delhi NCR)
Location: The Westin (Mumbai and New Delhi NCR)
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E18, the events arm of Network 18, organized a two city event - "BPO INDIA FORUM 2013" on June 5th and 7th in Mumbai and New Delhi NCR respectively, to discuss the opportunities and address the challenges in the Indian IT BPO Industry. Mphasis was a Gold Partner for the event in both cities.

At Mumbai, Mphasis CIO- MG Raghuraman participated in a panel discussion on the "Changing Role of Technology in the BPO Companies".

At Delhi, Vilas Kanyal, Senior Vice President and Head Business Development, Emerging Geographies (Mphasis) shared experiences on "Accelerating Growth - Lessons Learnt and the New Paradigms of Growth in BPO".

Mphasis also had a booth in both cities to showcase its Integrated Contact Centre Offerings.

IASA 2013 Educational Conference and Business Show

IASA 2013 Educational Conference and Business Show
Date: June 2-5, 2013
Location: Gaylord National Resort & Convention Center, MD, USA
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The IASA Annual Conference is highly regarded because of the excellent educational content and exceptional value it provides. It is also an unrivaled marketplace where insurance carriers can explore a wide array of leading edge solution providers. Participants meet to learn, share innovative ideas, network and collaborate.

Mphasis showcased its cutting-edge cloud based solution Billing as a Service and capabilities in Big Data and Testing, digital pen and BPO offerings.(Booth 125)

May 2013

Connections 2013

Connections 2013
Date: May 20-23, 2013
Location: The Venetian, Las Vegas, Nevada
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The 17th annual CONNECTIONSTM: The Premier Connected Home Conference was co-located with CTIA 2013 on May 20-23, 2013, at the Venetian in Las Vegas, Nevada. Hosted by international research firm Parks Associates, CONNECTIONSTM also featured the Connected Home Pavilion, an area on the CTIA 2013 exhibit floor where attendees could preview demos from technology solutions providers for the digital home.

Mphasis promoted its Connected Lifestyle Solution in the Product Engineering space.

Mphasis was a Bronze Sponsor for the event.

Acord Loma Forum

Acord Loma Forum
Date: May 6-8, 2013
Location: MGM Grand Las Vegas, Nevada, USA
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The Acord Loma Forum is the premier event for insurance technology, business and networking, where today's thought leaders define tomorrow's industry.

Among one of the most renowned events, this is a Forum where senior leaders, Managers and CXOs come together to gather knowledge, share experiences and network.

Mphasis showcased its cutting-edge cloud based solution "Billing as a Service" and its capabilities in Big Data and Testing?(Booth 327)

There was also a demo of its digital pen solution ISM (Insurance Sales Modernization) that will improve agents experience and transform an organization with mobility without changing the way agents work!

April 2013

9th Annual Hotel Technology Forum

9th Annual Hotel Technology Forum
Date: April 17- 19, 2013
Location: Bellagio, Las Vegas, US
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In its 9th year, Hospitality Technology's HOTEL TECHNOLOGY FORUM, focused on educating hotel technology executives on the issues that are most critical to their businesses today. As the hospitality industry rebounds and responds to current social, economic and technological trends, the Hotel Technology Forum provides an outstanding opportunity for lodging executives to stay ahead of the curve. The event brought together more than 125 high-level, hard to reach hotel executives for an exclusive leadership forum and relationship-building event. With an agenda tailored towards strategic insights and tactical analysis, the hands on nature of the Hotel Technology Forum offered a unique opportunity to gain valuable insights into the challenges and opportunities facing hotel executives today.

In the Hospitality space Mphasis specifically focuses on Guest Processes through its mGEM (Mphasis Guest Experience Management) framework which provides a structured methodology to delivering a truly engaging multi-channel experience. In addition Mphasis provides advanced solutions in Property Analytics and Enterprise Integration.

Mphasis was a Silver sponsor at the event.


Date: April 14-16, 2013
Location: Bonita Springs, Florida
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MIDMARKET CIO FORUM helps selected IT Executives, Industry Luminaries, Technology Analysts and IT Solution Providers gather at the forum to share, discuss, understand and gain insights into IT solutions specifically for the midmarket.

Mphasis was a Bronze Sponsor for the event and presented its Shared Services in the Infrastructure space (Booth 47).

March 2013

OBUG ( Oracle Benelux User Group ) Connect 2013

OBUG ( Oracle Benelux User Group ) Connect 2013
Date: March 26, 2013
Location: Kinepolis, Antwerp, Belgium
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This was the 6th OBUG Connect in succession. "Connect to the future" also adapted the connection that the User group wants to make between the members and the Oracle products of the future, to get their members connected to peers and partners.

OBUG members and other Oracle customers presented customer cases at the event that helped to: learn how to maximize the value of business-critical applications and technology. Speakers shared their experiences and business solutions in about 50 sessions scheduled in different streams: Applications (Oracle eBS, Peoplesoft, Siebel, JD Edwards, Hyperion), Technology (DBMS, JDeveloper/ADF, etc.), Middleware (BPEL, SOA, EAS, etc.) & Business Intelligence (Hyperion, OBI, GRC, etc.).

User Experience Sessions, allowed delegates to contribute to and influence product direction and design for Oracle's next-generation products.

Mphasis was a Silver sponsor at the event.

Marketforce's 3rd Annual Conference - Customer Experience in Financial Services

Marketforce's 3rd Annual Conference - Customer Experience in Financial Services
Date: March 5, 2013
Location: Jumeirah Carlton Tower, London, UK
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Customer Experience in Financial Services explored how to enhance customer relationships with a superior and personalised multichannel strategy.

Mphasis was a sponsor at the event. Sudeep Nadkarni, Chief Strategy Officer for the Banking & Capital Market business spoke at the event on the topic “From Contact Centre to Command Centre – A Transition to Customer Centricity”.

Mphasis showcased its CEM Solution at the event.

February 2013

LIMRA Distribution Conference 2013

LIMRA Distribution Conference 2013
Date: February 20-22, 2013
Location: The Peabody Orlando, Florida
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The conference focused on the positive shifts in distribution so that companies can capitalize on today's opportunities. Industry experts, top distribution professionals and inspirational speakers helped re-think, re-imagine and re-define distribution at the conference.

Mphasis showcased its leading insurance solutions - Insurance Sales Modernization (ISM) at this conference.

Backed by the best of technologies, ISM is a digital pen enabled solution that helps reduce time and cost in processing new insurance applications, while allowing agents to choose between a paper application or an iPad/Android tablet for information capture.

January 2013

Insurance Technology Summit - 4th Annual Summit 2013

Insurance Technology Summit - 4th Annual Summit 2013
Date:18th January, 2013
Location: Grand Hyatt, Mumbai
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The Annual Insurance Technology Summit is one of India’s foremost conferences on Insurance Technology, organized by Fintelekt (part of SP Media Group). The conference featured senior speakers from the insurance industry who are leveraging technology effectively to create incremental business value, and they shared their knowledge, best practices and insights.

The conference was an ideal platform for senior professionals specifically from departments of Technology, Operations, Customer Service, Underwriting, Sales, Distribution and Bancassurance. Consulting firms and banks.

Mphasis was the Gold Sponsor at the event and hosted a speaker session on the topic - The CIO Imperative: Do More with Less. Murali G. an insurance industry IT expert shared the dias with Vilas Kanyal, Senior Vice President and Head Business Development, Emerging Geographies. At a time when insurers must move towards a more comprehensive view of cost reduction, CIOs need to focus on the ways technology can support core operational transformation. Murali shared a few ideas on improving efficiency of business functions while performing them more effectively.