MetaVance Services

MetaVance is a scalable platform for managing the health care processes for payers with small, medium or large user bases. The configurable architecture of the product makes it a highly scalable system. Skilled professionals and clearly defined processes are fundamental to working on such configurable systems.

Mphasis recognizes this need for skilled professionals in supporting a well-defined, configurable and scalable system. Our deep Payer healthcare experience, established cost-efficient Agile development & engagement models will help faster adoption of the MetaVance platform.

Our Offerings

  • Consulting: Define and Document your current Administration & Finance Processes for quick & easy configuration of MetaVance, Plan the MetaVance configuration & adoption, Train & educate MetaVance users.
  • Adoption Services: Implementation (Setup & configuration) of the MetaVance system. Integration with other health, medical, care management & web-access tools.
  • Development Services: Develop custom features & components within MetaVance specific to your requirements. Improve the operational efficiency through automation of select operations. Migrate & Transform data and generate specific Reports and Dashboards.
  • Testing & Validation Services: Define the Test Strategy & Test the implementation of MetaVance against your processes to ensure that they align. Check the system for performance, stability & security.
  • Technical Support Services: 24 x 7 Level 2 and Level 3 support for your MetaVance instance. Keep the system aligned to the needs of the market place. Perform administration services like monitoring, patch management and technology upgrades.
  • Business Support Services: BPO for benefit coding, member enrolment, claims intake & adjudication, appeals & grievances, provider credentialing, premium billing and customer service.
    • Value Proposition

      • Reduce the total cost of ownership in adopting MetaVance by using the onshore-offshore delivery models.
      • Increase the speed of adoption by relying on skilled MetaVance professionals.
      • Rely on our tried & tested incubation model for setting up & building MetaVance support & development teams.

      Sample Case Studies

      • 24 x 7 support, integration, migration, testing & test automation services for 7 of the top Healthcare Payers in the USA including:
        • Affordable quality healthcare provider across USA with a user base of more than 100 million members.
        • A 100 year old largest integrated healthcare delivery systems in USA.
        • Most efficient single-systems claims processing solution provider in the USA.
        • A not-for-profit organization providing dental coverage across the USA.

      Why Mphasis?

      • Closely associated with Hewlett Packard for the development, enhancement and definition of the future roadmap of the MetaVance product.
      • Integrated Applications and BPO management service for MetaVance product.
      • 5,000+ man months of experience in providing design, development, defect management, testing & release management services on MetaVance versions 2.8, 2.9 and 2.10.
      • Incomparable MetaVance functional and technical expertise across all modules: Claims, Membership, Billing, Provider, Financials and Business Structures.
      • Current delivery team of 120+ resources providing support, integration, migration & upgrade services for multiple production instances of MetaVance and has experience on working with MetaVance on Mainframe, Windows & Unix platforms.
      • Extensive experience in preparing test scenarios and test cases for MetaVance product testing. Conducted all types of testing: Functional, Integration, Regression & Automation.
      • Experience & knowledge Healthcare Payer & Provider business processes. Worked on multiple payer products - MetaVance, interChange, Atlantes and Healthcare Portals.