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MphasiS Healthcare and Life Sciences services

Today, technology aids everyone, right from patients and practitioners to pharmaceuticals, hospitals, labs, clinics, insurers, etc. Minimized medical errors, increased customer satisfaction, improved tracking, increased reporting, safety, security, and compliance with quality standards have become top priorities for Healthcare companies.

MphasiS' global Healthcare experience spans Payer, Provider, Pharma and Life Science communities. Building on our status as a best-in-class health information technology innovator, and our heritage as a ground-breaker in business process outsourcing and infrastructure services, MphasiS has collaborated with numerous clients to develop, implement, and provide cutting-edge solutions to emerging challenges in Healthcare.

Applications Services

MphasiS delivers innovative IT services to help Healthcare and Life Science organizations worldwide, by addressing critical business challenges. We offer the following IT competencies in the Healthcare industry.

  • Applications Management, Development and Support
  • Architecture Consultancy
  • Help desk support
  • Test Automation and Testing
  • Re-engineering and Documentation
  • Portal development
  • Development of document management system for online regulatory business information tracking
  • Business Intelligence

Healthcare Solutions

We service a suite of Health Insurance products for Government and Commercial insurance providers with complete end-to-end integration. These include:

  • HPS: HPS is the next generation of HP's Healthcare Administration platform. IT is being built upon a service oriented architecture, stressing ease of use, and utilizing a leveraged set of processing services to support either Commercial or Government Healthcare payers.
  • MetaVance: MetaVance is a fully integrated, HIPAA-ready administrative application that allows single or multiple insurers, employer groups, and managed care organizations to administer HMO, PPO, indemnity, and other hybrid managed care programs.
  • Atlantes: The Atlantes Integrated Care Management System of HP provides healthcare organizations with comprehensive tools to plan and manage cost-effective care for members. The system is highly flexible, enabling case managers to create multiple levels of care and track an unlimited number of diagnoses and procedures for each level of care.
  • Healthcare Portal: The portal is a stand-alone commercial software application that provides self-service capabilities for health care members, providers, employer groups, and brokers.
  • Commercial Healthcare IT Services for several Blue Cross, Blue Shield Plans: We provide our expertise to Commercial Healthcare service operators with applications such as Real-time Membership system (RTMS), Transaction Processing System (TPS), Corporate Finance application and eCommerce.

Our Hospital Management Information System, HYGEA, provides 360 degree view of complete hospital operation and workflows and enable to manage the hospital as an enterprise.

MphasiS helps healthcare organizations around the world set new standards in efficiency by generating tangible results such as:

  • Aligning business processes, systems, and supporting mechanisms to transform the way business is done
  • Enabling electronic records, health information exchange, wireless solutions, and other innovations that improve productivity and quality of care
  • Ensuring payment accuracy while reducing fraud, abuse, and waste
  • Providing medical management solutions that improve health outcomes and reduce the total cost of care

Business Process Outsourcing Services

MphasiS provides innovative solutions to commercial Healthcare organizations by leveraging its deep domain knowledge. We provide simple and complex back-office services in claims processing, claims intake, data entry, plan building, provider maintenance and credentialing. Our services allow clients to enhance their administrative processes, improve productivity and quality of patient care, reduce costs and improve the services they in turn deliver to their customers. In the Life Sciences industry, our BPO offerings include Research & Development, Manufacturing, Monitoring and Sales & Marketing.

Infrastructure Services

MphasiS delivers a comprehensive set of Infrastructure Services such as Data Center services, Workplace services, Managed Security services and Command Center services under the portfolio, BSM Express Services.

Our strong Infrastructure services pedigree coupled with highly qualified analysts and world-class toolsets help deliver infrastructure services in the most consistent, predictable and cost-effective manner. We help optimize client's infrastructure through a mature global delivery model, standardized processes, adoption of IT Infrastructure Library (ITIL) and a proven Global Service Network. Our services enable to achieve operational excellence by making your IT environment safe, secure and agile.

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