Enhance your business for better patient outcomes

Driving customers to stay ahead in a world of increased regulations, downward price pressures, increasing R&D costs, patent expirations, pipeline pressures and increased calls for transparency, life sciences companies are looking for innovative thinking, best practices & tools that drive business agility across the value chain.

Mphasis' focuses on the new age digital offerings by:

  • Building integrated sales and marketing channels
    • Building more effective customer relationships through personalization and social networking that enable Improved customer experience and a focus on outcomes
  • Building next generation analytics solutions to provide actionable business insights from Big Data
  • Streamlining and re-aligning business processes with emerging digital value chains
  • Working in a global ecosystem

Our Service Offerings

Sales & Marketing

MyPharma: A 360o approach to omni-channel customer engagement through ubiquitous personalization

  • Readiness Assessment, Business Case, POC for enhanced digital engagement and more effective customer relationships through ubiquitous personalization
  • Customer Insight as a Service
  • Customer Engagement as a Service
  • Technology and partnerships to increase brand recognition and brand loyalty
  • Managed services or internal implementation
Web Factory
  • Brand Website Rationalization
  • eBusiness framework based brand website / portal development
  • Digital Asset Management
  • Web Analytics & BI
  • Social Computing
  • Marketing Tools & Technology Consulting & Implementation
  • Mobile Application Development
Research & Development

Biological data capture, warehousing and management Services include Extraction, Transformation and Loading (ETL) for:

  • Building data warehouses, data aggregation, data replication and data synchronization
  • Cleansing and migration of databases
  • Enterprise application integration through a data approach
  • Data visualization and reporting
Clinical trial data management

Our Clinical Data Management System and Document Management System store data securely. We develop software to store documents in the database and also provide solutions for automating the handling of SOPs


We have rich expertise in SAP, Product Lifecycle Management (PLM), Manufacturing Execution System (MES) and Embedded Systems


  • Expertise in deploying the "Pay as you change" leveraged flexible BASIS Support Services model
  • Experience in offering a comprehensive set of SAP application management services that uses global delivery model
  • Capability in providing GRC implementation and SOX compliance consulting
  • Skill in SAP upgrade services to help you harness the power of NetWeaver
  • Skill in the SAP ABAP factory to streamline your development work and derive true throughputs

Product Lifecycle Management (PLM)

  • Strong domain knowledge in PLM and Engineering
  • Experience in Application Maintenance and Support services
  • Expertise in PLM implementations, migrations, upgrades, and application re-hosting services
  • Expertise in Proof of Concepts (PoC), frameworks, tools and methodologies by PLM CoE and customer specific training programs in Teamcenter and Windchill
  • Expertise in automotive, aerospace and industrial domains in providing NPD, business process re-engineering and change management
  • Capability of executing CAD/CAM/CAE services with Dassault, Siemens and PTC products
  • Consulting and Service Integrator (SI) partner for Siemens PLM Software

Manufacturing Execution System

  • Capability to provide decision making capabilities by providing data warehouse and reporting about KPI and WIP
  • Expertise in providing visualization and analytical services like SPC, alarm management, Human Machine Interface (HMI) and device integration
  • Skill in offering end-to-end services in the embedded product lifecycle right from board design and OS porting to application development and deployment

Plant Sciences & Biotechnology

Tool development for agricultural biotechnology data analysis Design and development of applications to support the existing bioinformatics tools and frameworks

  • Maintenance of applications and databases
  • Development and maintenance of Lotus Notes based applications
  • Application development for hand-held devices and web enabling existing applications
Compliance services

Our established set of services provides compliance to various pharma applications through:

  • Testing
  • Validation
  • Gap analysis
  • Configuration management techniques
Medical Devices & Diagnostics

Device drivers and algorithms for Life Sciences instruments

  • Design and develop front-end applications to control the micro array experiments
  • Develop algorithms for noise reduction and image management
  • Develop device drivers for micro arrays
  • Perform automated testing for micro array applications

Custom applications for analytical instruments

  • Embedded solutions for medical equipments and analytical instruments
  • Device driver development
  • Enhancement/re-engineering of applications
  • Instrument integration services
  • Automated testing for existing applications

OEM components for LC/MS/GC

We are an outsourcing partner for product and co-product development of instruments including LC/MS, liquid handlers and other chromatograph devices.

The Mphasis Advantage

With our deep Life Sciences domain knowledge, technology expertise and systems integration maturity, we can help your organization move towards integrated and real-time enterprises. With our association, you get all these benefits:

  • Subject matter experts with exhaustive experience in BioPharma & Medical Devices business value chain. History of nurturing both Innovation Programs and COEs that cater to business areas
  • Strong Alliances and Partnerships: Ability to represent both the firm as well as our clients to partner with external agencies and other vendors to strengthen core areas and niche solutions
  • Integrated Application and BPO service offerings
  • Deep Technology Expertise supported by superior solutions and accelerators in established technology disciplines: enterprise web technology frameworks, content migration frameworks, user experience
  • Innovative offerings in emerging technology areas such as : Customer Experience Management, Enterprise Innovation and Productivity, Enterprise Mobility