| Content Management & Research |
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MphasiS has strong architectural skills with deep hands-on expertise in content management products as well as other components (like portals, search and security amongst others) that are required for integration into a solution. Our deep business domain knowledge enables us to understand and work closely with all our clients.
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| BPO services |
| MphasiS offers content management services to Fortune 500 customers across verticals. We deploy the latest tools and technologies to deliver value consistently against stringent Service Level Agreement (SLA) parameters. We follow a rigid recruitment and training methodology to ensure that individuals with the right skill sets are selected to handle these processes. Our Content Management and Research services include data gathering and identification, data classification & sorting and data digitization. |
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| IT services |
| MphasiS has experience in implementing IT content management systems for large organizations. We are vendor agnostic with several years of experience in implementing content management products in the market. They include Interwoven, Documentum, Vignette, and Plumtree. We continuously update our methodologies and best practices knowledge repository with the experience gained from multiple implementations undertaken for our clients. |
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The MphasiS Virtual Team Model enables an optimal balance of personal interaction and on-site presence required for content management initiatives. We provide value addition through our off-shore delivery teams based in India and China.
MphasiS' framework MframE, integrates best-in-class content management tools with portals, search engine, security, and web services amongst others.
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Document Management Framework - Virtual Process Manager
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| MphasiS has developed a framework called Virtual Process Manager (VPM) for integrating document management and workflow within an enterprise. |
| The VPM framework is based on a standard n-tier architecture |
| Web Server, A J2EE Application Server (BEA WebLogic), Database (Oracle) and a Document Management and Workflow product (LiveLink from OpenText) |
| Extensibility and customization through a J2EE based application server |
| Ability to host the User Interface independently or within a Portal |
Multiple deployment options allowing the solution to be used within the enterprise or as a vendor ASP model.
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VPM can be deployed for document handling and processing services for various kinds of organizations.
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| Content Management Lifecycle - MphasiS Services |
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MphasiS Content Architecture Solutions
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| Sourcing & Customizing Taxonomies |
Our IAs are adept in creating RFPs for sourcing third party (e.g. Lexis-Nexis, Factiva, IPTC etc.) taxonomies. We have assisted our clients in sourcing and customizing these taxonomies. We also create smaller corporate taxonomies from scratch.
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| Meta Data Specification |
Meta Data is a list of attributes that are used to annotate documents. We have created standard but extensible meta models for our clients, which have helped them manage and re-use their content sources. The specifications work well for both archiving and retrieval of content. We adopt standard specifications like the Dublin Core, NITF, NewsML and PRISM.
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| Designing Content Templates |
We create both the structural and creative layouts for content. The wireframe technique is used to define the structural layout based on which the UI designer creates the graphical UI components.
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| Evaluating and Deploying Automated Categorization & Taxonomy Management Tools |
The IA helps in creating a RFP for product evaluation. They also create test scenarios for product testing/screening. We have exposure/experience on products like Autonomy, Verity, Inxight and FAST Data Search & Taxonomy Toolkit.
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| Defining an Information Retrieval Strategy |
| IAs are proficient in defining and configuring advanced search types such as |
| Document as a query |
| Drill-down search |
| Faceted search |
| Concept search |
| Alerts (Personalized Content Delivery) |
Browse directories
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| Content Migration |
| MphasiS has been involved in complex content migration in the form of moving content from HTMLs into databases or changing formats or structures of content residing in HTMLS, JSPs, etc. |
![[+] Enlarge this image](javascript:openWin('../images/mframe_dev_process_big.gif','win1',640,510)){kind=link}
![[+] Enlarge this image](javascript:openWin('../images/cms_lifecycle_big.gif','win1',690,440)){kind=link}