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MphasiS brings together deep understanding of the insurance industry and wide experience of the insurance market. Supported by our expertise in call centers, process optimization, IT solutions and a global network of delivery centers, we have helped many large clients optimize and improve their business performance.
We support insurance clients in Property & Casualty insurance and Helathcare insurance.
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| Insurance Landscape: MphasiS Presence |
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Our Applications provide insurance companies with technology solutions that are tailor-made to their unique and complex business requirements.
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| Mphasis Applications: Insurance Capabilities |
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| Our BPO capabilities span new business acquisition, policy administration, policy underwriting, claims management and customer service. As BPO experts in policy administration for life, property and casualty, we offer comprehensive services for both new business processing and managing in-force business. In the area of claims processing, we provide services for the entire claims lifecycle including intimation, management, settlement, and recovery in Property & Casualty (P&C) and Healthcare. |
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| We provide health benefit management services on a licensed basis or on an application service provider platform. The platform-based BPO solution allows health plans, third party administrators, self-insured companies and other healthcare payers to focus on core competencies while achieving significant back-office cost reductions. |
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| MphasiS' Virtual Process Manager (VPM) platform provides a workflow and document management process over the client's insurance product. Automation of the insurance process using VPM enables efficient use of available resources and reduces turnaround time by more than half. It enables efficient tracking and better reporting of specific processes. The VPM platform has tight integration built-in with document management functionality, which is a crucial requirement for insurance claims processing. Among the various benefits of VPM based insurance solution, the most important ones are on process and quality, cost, and high security. |
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