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SAP applications can be the most important and enduring investment your company can make with a life expectancy of 12-15 years. Your SAP initiative does not start with scoping and end with going live. It starts with business objectives and ends with continuous business improvement.
That's why the selection of your SAP partner is critical. It isn't just an implementation transaction but a long-term relationship - the partner needs to have enough experience and knowledge to be able to deliver enduring results.
SAP Competency Center (MSCC)
MphasiS' SAP Competency Center (MSCC) leverages its rich SAP expertise to provide a wide range of dependable and secure high-performance applications and solutions for process re-engineering. Our domain expertise, coupled with strong processes and best practices assist in delivering solutions on time and within budget. We work with clients to align the IT strategy with business goals, ensuring a dynamic solution that responds quickly to changing business needs.
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Service Offerings
MphasiS SAP Competency Center offers end-to-end SAP Solutions in areas of ERP/APO/BIW/CRM/Enterprise Portal and Netweaver platform based applications.
Implementation Services
MphasiS provides a full range of implementation services that transforms the plan into a working SAP platform that supports your business. Our services include:
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| Business process mapping & re-engineering |
| Technical and configuration assistance |
| Integrated business process testing and acceptance |
| End user training and skill transfer |
Project and change management
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Upgrade Services
Our range of upgrade services and tools has been designed to allow you to take advantage of SAP's latest releases and help realize and extend your SAP systems potential. Our services include:
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| Project management & risk mitigation |
| Upgrade requirements planning & IT infrastructure re-sizing |
| Upgrade process design - application & modification adjustments |
| Administration & security setup |
| Business process testing & validation |
| End user training & documentation |
Post implementation support
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24x7 Help Desk Support
MphasiS' 24x7 support service delivers back-up support, when you need it most. Whether you have a large internal support team requiring ad-hoc specialist assistance to resolve difficult issues, or you wish to outsource the support of your SAP system, MphasiS' support team is totally focused on ensuring the availability of your R/3 systems. We cover all the key components of SAP including Basis and ABAP/4.
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Remote/Offshore Development Services
We provide a comprehensive range of convenient and cost effective, quality approved software development in the following areas:
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| ABAP/4 |
| ALE |
| EDI |
| Enterprise Portal |
Netweaver based Applications
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Technical Services
Systems problems can be disruptive and costly. MphasiS' services reduce the impact of such disruption. Our services include:
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| Remote or on-site system monitoring and maintenance |
| Upgrades |
| Stand-by consultancy providing 24x7 emergency cover |
| Scheduled technical activities |
| Administration health checks |
| Capacity planning, re-organization planning and support |
| Archive planning and support |
Security audits
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Integration with Other Applications and Testing
A critical issue faced by enterprises today is the proliferation of a host of products offered by companies in the specialized area of operations. It therefore becomes imperative to integrate all these applications so that real-time information flows across the system. MphasiS leverages its experience and technical expertise in ABAP, Integration using BAPI, ALE, IDocs, and Java based development to build these integrations.
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