| MpacT Workflow-Virtual Process Manager |
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Organizations are centered on business processes that are supported by underlying IT systems, which are usually 'product' centric. A business process usually spans across IT systems in an organization and requires document-based collaboration between people and systems, which may be geographically distributed. It may also be required to adhere to a workflow that incorporates business rules for decision making. Execution of such business processes requires the usage of multiple systems, which may prove operationally inefficient and lead to longer turnaround time and decreased productivity.
MphasiS' Virtual Process Manager enables modeling and execution of document centric business processes that require collaboration across people (workflows), systems (process automation and integration) and geographies (multiple/offshore locations).
The main functional components of the VPM platform include Sorting, Allotment, Queue Management, Routing, Tracking, Event Notification, Access Control, Quality tracking, Administration, Reconciliation and Reports. It can be tailored to service specific business processes such as:
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Business Banking Loan Approvals
It helps improve and manage the loan origination process for small and medium business loans. The proposed workflow based on VPM enables completion of the entire activity within 0-3 days versus 3-10+ days in the case of a common process flow.
Tax Processing
The Virtual Tax Room (VTR) is a tax preparation outsourcing product based on the VPM platform. The platform's in-built workflow system allows Certified Public Accounting (CPA) firms a single window to track and monitor work done in-house and in India.
The VTR enables real-time tracking of the process from any part of the world and is designed to include all participants in the filing process from the preparer to the tax manager. Built-in checks and balances ensure a consistently high quality of output.
Insurance Processing
Automation of the process using VPM enables efficient use of available resources and reduces the Turnaround Time (TAT) by more than half. It enables significant cost savings and efficient tracking and monitoring of the entire process.
Purchase & Accounts Payable
The Purchase and Accounts Payable solution based on the VPM platform can be hosted for clients by MphasiS in an Application Service Provider (ASP) model. It can also be licensed as a product. The solution enables companies to negotiate with various vendors in order to secure the best price and helps ensure cost reduction and increase productivity of the Purchase and Accounts Payable process by eliminating paper based proposal/invoice processing. The Purchase and Accounts Payable Solution provides for and ties in the missing elements of the relevant processes of existing core ERP systems by working seamlessly, non-invasively and in conjunction with such systems.
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