With the traditional approach of labor arbitrage proposition giving way to a healthy approach of replacing a customer's legacy systems with a common service and technology platform, there is a paradigm shift in the platform based BPO solution from a transaction and subscription based model to a process and usage based model. The key component of the platform based BPO offering is the creation of platforms, especially for back office and transaction processing services. This new approach results in a scalable, flexible and cost efficient operation leading to better resource utilization and superior technology integration.
With our vast and varied experience in the industry, we have designed solutions to cater to the organization needs. Our solutions act as a strategic partner to the organizations clients; share risks in their value chain and deliver services with a high level of autonomy and innovation. We associate with market leaders as well as smaller organizations by providing the best of breed solutions which enable us to evaluate and automate the high potential quick win processes.
With our platform based BPO solutions, we provide:
We have a dedicated integrated services group that helps derive the below benefits: