Gopinathan Padmanabhan (Gopi) is responsible for Global Delivery of services in all business lines - Applications, Infrastructure and BPS.
Gopi has an in-depth understanding of IT Services outsourcing and Global Delivery. He has significant global experience in Consulting and IT Services, having worked with leading organizations in multiple geographies including India, Middle East, Europe and USA. In his career spanning over 35 years, Gopi has handled a wide variety of CXO level roles managing small & large IT Services organizations and managing a wide range of functions including sales, technology, industry & domain verticals, enterprise applications, knowledge management, process & quality, etc.
Gopi has successfully implemented several programs focusing on innovations in service delivery, project and program management excellence, continuous improvement and operational excellence. Under his leadership, his teams delivered industry leading metrics in service operations and consistently high client satisfaction scores across all service lines. Prior to joining Mphasis, he has played leadership roles in leading companies like HP, PWC, Perot systems, Digital Globalsoft, etc. Gopi's current focus is on creating disruptive innovations in IT services, global delivery and service operations using mathematical & statistical and operations research models combined with tools & automation and advances in software engineering.
Gopi holds a B.E. degree in Industrial Engineering from Regional Engineering College, Tiruchirapalli, and a Masters Degree in Industrial Management and Engineering from IIT, Kanpur. He has also completed an Advanced Management Program (AMP) from the Wharton Business School.