MphasiS Remote Monitoring Center (RMC) provides monitoring and support for Data Center, Network, Endpoint and Security Services. RMC incorporates automation, leveraged environment, standard tools and ITIL process and framework to ensure consistency and quality of service. Our robust knowledge management and trained resources ensures faster resolution.
RMC Features
- 110 sq. ft. of video wall capable of displaying three to 22 individual consoles
- Biometric access for security
- Supports over 450 clients, across all geographies and verticals
- Backup Restore: Over 140 clients, with more than 50,000 daily jobs
- Batch Management: Approximately 3,000,000 monthly jobs
- Network Services: Approximately 340,000 network devices monitored
- Software and Application services: Over 60,000 servers
- Mainframe & AS400: Over 33 clients supported
- 100% single shift DR for services out of Pune at the mirror site in Bangalore
RMC Offerings
- Applications Operation & Management
- Data Center Monitoring
- Network and Security Operations
- Midrange Services
- Mainframe Services
- Back-up and Restore Services
- Unified Communication
- Identity Management
- IDS/IPS
- Firewall Management
MphasiS RMC enables customers to maximize their uptime, operational excellence, SLA delivery and improve infrastructure security. RMC’s continuous improvement plans, ITIL process and framework and quality rigor helps customers save on cost and improve infrastructure availability.
<< Back to top
Go to
