Technology Expertise

Oracle Communications Products

Having dealt with Oracle product place, Mphasis has evolved over the years to help Telcos manage the complexity involved in selecting, implementing, testing, maintaining and upgrading Oracle products. A strong Oracle Talent Pool with 2000+ Skilled Oracle Resources assist Telecom clients across the globe in overcoming their challenges.

Our Offerings include:

End to End Service Offerings including:

  • Consulting & Advisory
  • Implementation
  • Customization & Integration
  • Support

Oracle Technology Expertise in:

  • Oracle Billing & Revenue Management
  • Oracle Data Base Administration
  • Oracle Data Migration Tools
  • Siebel Customer Relationship Management
  • Oracle Service Oriented Architecture
  • Oracle OBIEE (BI & Reporting)

LHS BSCS Billing

BSCS is a billing and customer care system for next generation communication service providers. This system helps meet the challenges of offering a convergent billing platform with end-to-end business support that provides innovative, personalized, and value added services to enable customer focus. With multiple years of experience, Mphasis has developed best practices, reusable assets and solution accelerators which can speed up implementation of BSCS Billing.

Our Offerings include:

  • BSCS Greenfield and Upgrades
  • BSCS Data Migration and Integration
  • BSCS Billing AMS and Operations

Lavastorm Revenue Assurance

Mphasis has strong capabilities of implementing the Lavastorm Revenue Assurance product at leading Telcos. Mphasis implementations have helped clients in reducing the TCO of the Revenue Assurance department and increasing volumes and efficiency of data handled by the RA analysts.

Our Offerings include:

  • Consulting
  • Solution Implementation
  • Application Rationalization
  • Architecture Services
  • Testing


Mphasis has done a major SAP implementation for HR management for over 40,000 employees. Mphasis provides end-to-end services for companies on SAP.

Offerings include:

  • Consulting
  • Solution Implementation
  • Application Rationalization
  • Architecture Services
  • Testing

Client Stories

Near zero downtime billing upgrade for a large Telco

Mphasis upgraded the Oracle Billing and Revenue Management suite used by the client for mobile data and Internet billing with near zero downtime. The client is a leading telecommunications and information services companies in Australia providing broadband, voice, and wireless services to consumers and businesses.

The upgrade process involved complex software customization. The system processed 15 million usage records a day and involved more than 15 billing cycles with a DB size of 15 TB. Mphasis upgraded the Oracle BRM suite and re-engineered the billing application and its DB structure to suit the new version of Oracle BRM with near zero downtime.

Technology Expertise Solution

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