SIIA 2023 National Conference

In an increasingly digital world, healthcare payers are adopting new technologies to streamline operations, improve customer experiences and enhance data analytics for decision making. The shift to value-based care models from fee-per-service model along with evolving regulations and compliance to data security and privacy norms continue to pose fresh challenges for the healthcare payers.

Mphasis Javelina helps healthcare payers transform their businesses to modern back-office operations using Mphasis Front2BackTM (F2B) transformation. Our approach puts your customers at the heart of every transaction, supported by cutting-edge transition services and a future-ready core administrative platform.

The Mphasis Javelina team will be at SIIA’s National Conference at JW Marriott Desert Ridge, Phoenix from October 8-10. Learn how we harness the power of Artificial Intelligence and cognitive computing to create agile, flexible healthcare payer organizations that can go to market or adopt best practices at a low cost.

We look forward to interacting with you at the event and showcase our solutions for the healthcare payer industry. Visit us at booth numbers 700 and 702 to explore how our solutions help you stay ahead in a dynamic industry.

Explore our offerings at the event :

• Javelina Experience Framework – A web portal, healthcare mobile application and chatbot that enables payer organizations with cutting-edge technology and customer-centric services. The addition of conversational AI platform and solutions with our recent partnership with Kore.ai, bolsters our offerings to transform customer experience and employee engagement.
• Platform + +: A Business Process-as-a-Service (BPaaS) model that helps healthcare organizations enhance efficiency, improve customer experiences, and focus on delivering quality care. The solution combines core processing with automation, operational services, design led user experience, driven by a sound data and analytics strategy.