A PENTAGONAL PIVOT

A five-dimensional focus to surge ahead

We have set a strong foundation to transform organizations and drive business growth.

A PENTAGONAL PIVOT

FROM THE CEO

Dear Shareholder,

As your Company looks to navigate this period of uncertainty, I am pleased to share the progress made so far. Despite the complex macroeconomic environment, we strongly believe we are in the early stages of a tech investing Supercycle, which is driving a sea-change in the way enterprises are consuming technology with Cloud and Data at its center, and with rapid advancements in Artificial Intelligence also beginning to take effect. In this backdrop, your Company continues to operate from a position of strength reaffirming its investment in the right growth areas - new-gen technologies like Cloud, Generative and Conversational Artificial Intelligence and Machine Learning. The Company is committed to staying focused on delivering value to clients as they undertake this pivot and support them as they enter a new era of growth.

Nitin Rakesh

ERA OF EXPONENTIAL CHANGE

An innovation-driven thrust for Mphasis.ai

We are laser-focused on enabling enterprises to leverage the potential of artificial intelligence (AI) to help maximize business outcomes. With cutting-edge technology at its core, we launched Mphasis.ai, a business unit integrating capabilities of NEXT Labs (our R&D wing leveraging patented AI solutions), Sparkle Innovation Ecosystem (partnering with startups), the Mphasis’ Hyperscalers network, partnerships with Kore.ai and Databricks, to herald this transformative journey, empowering our clients to unlock unparalleled productivity, drive efficiency and shape a future of endless possibilities.

Mphasis, through this business unit, offers services including Generative AI Advisory, AI App Development, Reinforcement Learning Based Conversation Design, Industry Specific Model Development & Large Language Models (LLMs) Fine-tuning, Prompt Engineering, LLM Application Testing, Factuality Evaluation and Data Prepping. With Databricks, we offer a unified approach to simplify data architecture by eliminating the data silos that traditionally separate analytics, BI, data science and machine learning, with a lakehouse. This helps achieve the full potential of analytics and AI initiatives. The power of this business unit is expected to enhance engineering productivity while driving innovation of the Contact Center, IT Operations, Business Operations and Experience for enterprise clients.

Quantum Computing

Quantum Computing

Mphasis Quantum initiative is focused on building domain-agnostic IPs, industry-focused solutions for verticals such as TTL, BFSI, Healthcare, etc., and delivering client projects in the areas of Machine Learning, Optimization and Simulation. We have engaged with our customers to solve problems such as last mile route optimization, pathogen detection in metabolomics data and high dimensional ML for loyalty program enrollment through our ‘Get Quantum Ready’ engagement model built on Quantum assessment, consulting and software development framework.

Generative AI

Generative AI

Our Generative AI offerings span across multiple themes, including software engineering productivity enhancement, intelligent customer service across various channels, fine-tuning of LLM using a data-centric AI approach, factuality evaluation and multimodal synthetic data generation. We have established purposeful hyperscalers, startup and academic partnerships to drive positive outcomes from Generative AI.

DeepInsights

DeepInsights™

DeepInsights™ is a cognitive computing platform, which transforms enterprise decisions by enabling businesses of all sizes to harness vast amounts of unstructured and complex data. It is powered by state-of-the-art algorithms in Natural Language processing, machine learning, deep learning, image analytics and Generative AI. DeepInsights™ enables businesses automate processes, drive stronger operational performance and engage with their customers through more personalized experiences.

InfraGenie

InfraGenie™

InfraGenie™ is the Mphasis AI-enabled solution for managing a hybrid multi-cloud enterprise that enables proactive, highly automated, zero-touch service delivery and operations management.

Synth Studio

Synth Studio

Generating high-quality synthetic data for trustworthy business insights, Synth Studio has enabled organizations across industries and functions to achieve data sharing with privacy, preserve data patterns and correlations for high efficiency, facilitate accurate decision-making in monetizing data and accelerate innovation.

PACE-ML

PACE-ML

Mphasis Framework and Methodology to automate multiple stages in the machine learning (ML) pipeline, accelerating the lifecycle of development, deployment, and productionizing of ML algorithms. It is a combination of Mphasis proprietary tools and methodologies along with best-in-class third-party as well as open-source tools.

Xenon

Xenon

The Xenon framework is a data modernization and integration platform that acts as a foundation for building AI solutions across various industry verticals. Xenon brings proven architectural patterns and execution methods based on our Front2Back™ principles across various hyperscaler ecosystems.

Contact Center Transformation

Contact Center Transformation

Mphasis approaches contact centers with a true end-to-end design methodology. We identify issues, challenges and pain points with current client environments, then use design led thinking to drive solutions with significant improvements to CX (Customer Experience) and EX (Employee Experience), resulting in a better overall UX (Unified Experience). Our solutions go beyond just technology to include workflow and process automation and improve KPI metrics that matter to our clients.

Modern Engineering Platform (MEP)

Modern Engineering Platform (MEP)

MEP helps drive productivity by systematically introducing AI interventions in the engineering value chain. It acts as a single interface for various engineering personas and creates a catalog of reusable IT assets that can be used to compose complex architectures. MEP acts as a co-pilot to the engineers through their day in life, helping accelerate product development and go-to-market.

Platform++

Platform++

Platform++ from Mphasis Javelina is a game-changing Business Process-as-a-Service (BPaaS) model that combines advanced technology and extensive healthcare expertise to deliver streamlined and effective operations. It leverages the power of our patented AI and ML solutions like HyperGraf™, DeepInsights™, Mphasis CG, and Optimize.AI to provide higher operational efficiency and resource optimization. Additionally, our next-gen business process services and cognitive data analytics capabilities further enhance the platform’s capabilities, delivering an intelligent, lean, and highly resilient approach to operations.

Platform++ offers zero cost transformation by implementing cloud-based solutions that streamline operational processes without additional expenses. This helps healthcare payers transition from conventional outsourcing to an outcome-focused, comprehensive platform-driven strategy, freeing them to invest in new opportunities and groundbreaking innovations.

LEANING FORWARD SMARTLY ON GROWTH

Focused industries, regions & accounts Living our values, with excellence

Realigned GTM

Our go-to-market strategy has been realigned to focus on dedicated farming and strategic hunting by leveraging domain expertise aligned to key industry verticals in our target markets.

Large Deal Focus

We shifted our stance to originate and win more deals in our areas of strength through bespoke and out-of-the-box thinking. While our large deals were 4% of our total opportunities, they generated 43% of our TCV.

Deal Archetypes and Playbook

Lending itself to advantageous scalability, our archetypes provide templates — from account plans to pitch. This results in quick ‘good’, which is better than the elusive perfect.

Our proactive new-gen win rate was 1.5 times the reactive traditional way

Focus on Strategic Accounts

  • BFSI continues to be our biggest source of revenue. Our wins come from the strategic accounts and through the New Client Acquisition channel.
  • Healthcare, Travel, Transportation & Logistics, Hi-Tech and Insurance continue to be our new engines of growth.

STRATEGIC PARTNERSHIPS & COMPETENCIES

Launch Partners for the ‘AWS Cloud Operations Competency’

Partner Advisory Council Members
  • App Modernization Partner Advisory
  • Java Modernization Partner Advisory
Specializations
  • Cloud Security
  • Infra and Database Migration
  • Threat Protection
Solution Partner
  • Data & AI
  • Digital & App Innovation
  • Infrastructure
  • Security
Java Modernization Partner for Microsoft in Calgary, Canada.

  • Mphasis was invited to be part of VMWare Tanzu Partner Advisory Council and Design Partner Program for testing and user feedback.
  • Launched one of the first multi-cloud innovation labs for Tanzu products in delivering Front2Back™-led accelerated cloud native legacy transformations, to further accelerate mutual success in the fast-evolving Kubernetes ecosystem.

  • Mphasis obtained expertise levels in 4 areas - Google Cloud Analytics, Financial Services, SAP on Google Cloud and Apigee
  • Registered Partner for Snowflake and Databricks in the US and Mphasis Datalytyx is a Snowflake Premier Partner in Europe.

Registered Partner for Snowflake and Databricks in the US and Mphasis Datalytyx is a Snowflake Premier Partner in Europe.

AT THE CORE, IT’S ALWAYS THE CULTURE

Living our values, with excellence

Our purpose of being the ‘driver in the driverless car’ is backed by a powerful ‘Hi-Tech, Hi-Touch and Hi-Trust’ culture, with principles that encompass the following:

EMPOWERING TALENT TO STAY AHEAD

Upskilling to be relevant

Mphasis’ talent strategy is closely linked to the organization’s philosophy of being a Cloud-native and Cognitive-first company.

The Talent Next Platform

Enables continuous learning for our employees on technical and leadership competencies. With a wide range of learning resources − instructor-led training, eLearning, books, cloud labs, assessments, etc., Talent Next is powered by gamification and social learning features for learners to collaborate in real-time. In FY23, we ramped up the number of learning solutions in next-gen digital skills such as AI/ML, Cloud, DevOps, Big Data, Cybersecurity, Data Engineering, etc. We also witnessed a huge uptake in the number of lateral employees getting trained and certified in these next-gen skills.

The Mphasis Learning Academy

Prepares campus hires to become business ready. In FY23, due to the economic downturn, we saw a smaller number of freshers inducted into the company. Yet, we cross-skilled them on Cloud and Cognitive skills in higher numbers than the previous year.

EMPOWERING TALENT TO STAY AHEAD

DIVERSITY, EQUITY AND INCLUSION (DEI) @ MPHASIS

At Mphasis, we are committed to enable Mphasians to be unique in their own ways. Our key DEI tenets include:

Invest

We believe in investing in employees, regardless of their background, to promote a healthy, engaged and vibrant workforce.

Inspire

Our inclusiveness is a core value that we uphold through mentorship, training, storytelling, and opening doors to new opportunities

Involve

We believe that each employee plays a unique role in a judgment-free environment that shapes individualism, respect and appreciation.

DEI Council

DEI Council

We have a top-down approach in all our diversity efforts. Our DEI council has senior leadership to provide expertise, insights, and experiences that are crucial in shaping our policies, initiatives and programs to create a more inclusive and equitable workplace that benefits everyone.

Integrated Circuit Program

Integrated Circuit Program

A fireside chat with client executives who share their stories and lessons of life experiences to inspire our employees to emulate the same in their personal and professional front.

Pay Parity Study

Pay Parity Study

We are committed to the principles of equal pay for our employees where all are given remuneration/reward packages based on meritocracy. At Mphasis, we strongly believe a robust pay structure creates a positive environment for our employees, leading to improved morale and better productivity.

Employee Resource Group (ERG) Fosters

Employee Resource Group (ERG) Fosters

Mothers Forum: A platform where we discuss, share and support working mothers as they navigate theirprofessional and personal lives. Our sole objective is to empower, showcase and support their hard work and talent. This forum opens up various learning opportunities and best practices sharing on work-life balance, positive parenting and nutrition.

The Allyship Program: A member-based initiative working towards increasing the knowledge, awareness and support of women employees, LGBTQ+ employees, persons who are differently abled, etc. In partnership with passionate individuals, the Allyship program aims to create a safe and inclusive work environment for the employees at Mphasis and to advocate for a culture of Diversity, Equity and Inclusion.

  • Signed the United Nations Women’s Empowerment Principles as a patron membership of ASSOCHAM and is a signatory of the Valuable 500
  • Mphasis has been recognized in the ‘100 Best Companies for Women in India (BCWI), 2022’
  • Won an ‘Exemplar of Inclusion’ in the Most Inclusive Companies Index (MICI) by Avtar & Seramount, 2022
  • Certified with the ‘Disability Confident Committed’ Level 1 certificate (United Kingdom)
  • Global Head DEI, Dnyan Shah has completed The Diversity Auditor certification program

CORPORATE, SOCIAL & RESPONSIBLE

Touching life with a human and humane reach

Our CSR team executed several programs across four focus areas — Education, Livelihood, Inclusion and Environmental Sustainability – aligned with the UN Sustainable Developmental Goals 2030.

IIT Madras

We collaborated with the Indian Institute of Technology Madras (IIT Madras) for fundamental and applied research in quantum technologies by setting up a Quantum Lab to develop methods and algorithms to solve computationally intractable problems on quantum computers and annealers, to provide leadership in quantum information and communication technologies and its standardization and to develop a national and international network of researchers actively involved in quantum science and technology, with exchanges of faculty and students. The lab will act as a hub for providing training and capacity building.

In the first year of this collaboration,

  • 9 projects under Quantum Computing towards fundamental and applied research in quantum technologies are underway
  • The Quantum Center’s work was showcased at a conclave at IIT Madras, presided by Hon Finance Minister, Smt. Nirmala Sitharaman to foster greater industry academia collaboration
  • A conference on Progress in Quantum Science and Technology conducted to bring together experts from both academia and industry to develop various applications of quantum technologies
  • Over 500 hours of training in Quantum science was provided to over 120 students and industry professionals, including some of Your Company employees

Magic Bus

Our projects aim to improve employability and generate income.

We partnered with Magic Bus to find employment for 800 graduates from the underserved section, trained in Cloud Computing.

The Museum of Art and Photography (MAP)

Mphasis and the Museum of Art and Photography (MAP) partnered to create barrier-free access to the museum for persons with disabilities and senior citizens, covering infrastructure (accessible website, signage and technology), programs (education and outreach, exhibition), structural work and interiors, executed with the expert guidance of Diversity and Equal Opportunity Center (DEOC).

With Mphasis’ support, MAP completed the following:

  • Launched fully accessible physical space following universal design principles (meeting the latest government guidelines)
  • Made available content translated in Kannada and Hindi to the Bloomberg Connects app for public benefit
  • Conducted the accessibility audit of the MAP building with DEOC
  • Identified candidates with hearing impairment to take up ongoing accessibility-related programs
  • Designed accessible website and made it open to the public with guided training

IIT Madras

We partnered with United Way of Bengaluru (UW-Be) to execute three projects on environmental sustainability.

One Billion Drops - Constructed 1278 percolation wells over 2 years in Bengaluru to conserve rainwater. We will support Bengaluru’s Lalbagh Botanical Garden, to construct 220 additional percolation wells.

Dommasandra Lake Rejuvenation - We are involved in the restoration of Dommasandra Lake, Bengaluru. A multi-year project to improve water quality, enhance biodiversity and increase community ownership to help the population of Dommasandra Panchayat.

Afforestation - We are setting up a dense forest on an 11-acre plot (part of the 228 acres Botanical Garden at Doddasaggere) in Koratagere part of Tumkur district of Karnataka. We will plant 100,000 dry deciduous tree saplings here.

A NEW MANTRA FOR A SUSTAINABLE FUTURE

The promise of technology, delivered with sustainable impact

Our approach to ESG is driven by four pillars — architecting stakeholder value, applying good governance, incorporating inclusion and engineering climate sustainability.

A Commitment to Carbon Neutrality by 2030

Aligning with the climate goals of Blackstone, Mphasis has pledged to eliminate CO2e emissions from its facilities and operations to become carbon neutral by 2030. We aim to achieve this goal by implementing an energy management plan to minimize energy consumption, integrate renewable energy sources, and implement energy-efficient practices.

We have conducted a comprehensive evaluation to analyze the possible influence of climate risk on its business operations and supply chain. Furthermore, we have established a yearly objective to decrease energy consumption by 5% and carbon footprint by 1%, and we are actively and consistently striving to accomplish this target.

Specific initiatives undertaken by Mphasis to prioritize net zero include:

Reduce greenhouse gas emissions: Mphasis has discarded old air conditioning units with R22 refrigerants that are not ozone friendly and replaced with new air conditioning units with refrigerants R407c and R410a which are non-ozone depleting gasses, resulting in greenhouse gasses emission reduction by 55% approximately from the year 2015.

Environmental footprint: Mphasis has been tracking its Carbon Footprint for the past 10 years, and as of now the carbon footprint has reduced by 53.75% from the year 2015.

Reduction in energy consumption: Energy consumption is being tracked for the past 15 years, and as of now energy consumption has been reduced by 47.73% from the year 2015.

A NEW MANTRA FOR A SUSTAINABLE FUTURE

ESG Performance

Through an in-depth materiality assessment, we identified and prioritized the most critical environmental, social and economic sustainability issues relevant to our business.

Our robust sustainability strategy focuses on key material issues including data privacy, business ethics, regulatory compliance, security and resilience of IT systems, and protection of human rights.

Our ESG scores for the year: DJSI

  • Total score for Mphasis Limited: 59 (+12 increase from the 2021 score of 47)
  • In the 74th percentile of all peer group respondents
  • High scores in corporate governance, human capital development, privacy protection, operational eco-efficiency and environmental reporting

ACKNOWLEDGEMENT OF EXCELLENCE

Awards and recognition for versatile outperformance

The awards and recognition we have received are reaffirmations of our purposeful vision, strong values, positive reputation and excellent performance across multiple industries and regions. They are a reflection of our deep commitment to clients, employees, various partners and the community around us.

Leader

  • Group Life Policy Administration Systems (PAS) Products PEAK Matrix® Assessment 2023 – North America

Major Contender and Star Performer

  • Acing the Art of Platform-driven Growth: Software Product Engineering Services PEAK Matrix® Assessment 2023
  • Application Automation Services PEAK Matrix® Assessment 2023

Major Contender

  • Multi-cloud Application Development Services PEAK Matrix® Assessment 2022
  • Open Finance IT Services PEAK Matrix® Assessment 2023
  • Capital Markets Operations – Services PEAK Matrix® Assessment 2023
  • Application and Digital Services (ADS) in Life and Annuity (L&A) Insurance – PEAK Matrix® Assessment 2023
  • Risk & Compliance in BFS IT Services PEAK Matrix® Assessment 2023
  • Financial Crime and Compliance (FCC) Operations – Services PEAK Matrix® Assessment 2022
  • Healthcare Payer Digital Services PEAK Matrix® Assessment 2022
  • Healthcare Customer Experience Management (CXM) Services in North America PEAK Matrix® Assessment 2023
  • Connected Medical Device Services PEAK Matrix® Assessment 2022
  • Healthcare Cloud-based Core Administration Platforms PEAK Matrix® Assessment 2023
  • Data and Analytics (D&A) Services PEAK Matrix® Assessment 2022
  • Property and Casualty (P&C) Insurance BPS – Service Provider Landscape with Services PEAK Matrix® Assessment 2022
  • Intelligent Process Automation (IPA) PEAK Matrix® Assessment 2023
  • IT Security Services PEAK Matrix® Assessment 2022 – North America
  • System Integration (SI) Capabilities on Amazon Web Services (AWS) PEAK Matrix® Assessment 2022
  • System Integration (SI) Capabilities on Microsoft Azure PEAK Matrix® Assessment 2022
  • Digital Claims in Property and Casualty (P&C) Insurance – Solutions PEAK Matrix® Assessment 2023
  • Application and Digital Services (ADS) in Property & Casualty (P&C) Insurance PEAK Matrix® Assessment 2023

  • Mphasis ranked #2 in the list of ‘Top 10 IT Services Companies of 2023’ by NET(net) Inc

Midsize Providers

  • Competitive Landscape: IT Service Providers, Banking and Investment Services

Profiled

  • Market Guide for Life Policy Administration Systems, Americas
  • Market Guide for Life Policy Admin Systems, EMEA

Mentioned

  • Magic Quadrant for Custom Software Development Services, Worldwide
  • Hype Cycle for U.S. Healthcare Payers, 2022
  • Cool Vendors in Quantum Computing

Top 10

  • HFS Top 10: Capital Markets Services, 2022 – Formidable Challengers
  • HFS Top 10: HCP Service Providers, 2022
  • HFS Top 10: Cybersecurity Service Providers, 2022

Horizons Report

  • The Best Service Providers for Retail Banks, 2023 – Disruptors, Enterprise Innovators and Market Leaders
  • Cloud Native Transformation, 2022

Highlight Report

  • Mphasis addresses the lack of interoperability that is dangerous to our health

  • ISG Provider Lens Award 2022 for Cloud Services and Solutions

Rising Star and Product Challenger

  • AWS Ecosystem Partners

Small Size Providers

  • The AI Service Providers Landscape, Q3 2022
  • Now Tech: Cloud Migration And Managed Service Partners In Asia Pacific, Q2 2022

Mid Size Providers

  • Now Tech: Modern Application Development Services, Q1 2022

Profiled

  • EMEA Life Policy Administration System Deal Trends
  • Policy Administration Systems: North American Group/Voluntary Life Insurance Edition

AWARDS AND RECOGNITION

KEY OPERATING METRICS

NET REVENUE

* Transition year 2014 represents 5 months of operations.

** Figures from 2016 are under Ind AS framework and the figures for 2015 and prior years are under previous Indian GAAP.

DIRECT REVENUE

* Transition year 2014 represents 5 months of operations.

** Figures from 2016 are under Ind AS framework and the figures for 2015 and prior years are under previous Indian GAAP.

BANKING, FINANCIAL SERVICES AND INSURANCE REVENUE

* Transition year 2014 represents 5 months of operations.

** Figures from 2016 are under Ind AS framework and the figures for 2015 and prior years are under previous Indian GAAP.

# 2018 cash and cash equivalents is net of cash outlay of `11,060 million for the buyback of equity shares completed during the year.

## 2019 cash and cash equivalents is net of cash outlay of `9,949 million for the buyback of equity shares completed during the year.

CASH AND CASH EQUIVALENTS

* Transition year 2014 represents 5 months of operations.

** Figures from 2016 are under Ind AS framework and the figures for 2015 and prior years are under previous Indian GAAP.

# 2018 cash and cash equivalents is net of cash outlay of `11,060 million for the buyback of equity shares completed during the year.

## 2019 cash and cash equivalents is net of cash outlay of `9,949 million for the buyback of equity shares completed during the year.

### 2022 cash and cash equivalents is net of cash outlay of `5,219 million for Blink UX acquisition and `5,058 million for special dividend of `27 per share.

BOARD OF DIRECTORS

Davinder Singh Brar

Davinder Singh Brar

Chairman

Mr. Davinder Singh Brar joined the Board of Mphasis on 8 April 2004 and elected as the Chairman of the Board effective 11 December 2015. He is currently a promoter of GVK Biosciences Private Limited, Excelra Knowledge Solutions Pvt. Ltd and Davix Management Services Private Limited.

In addition, Mr. Brar is also on the board of Maruti Suzuki India Limited, Wockhardt Limited, and Mountain Trail Foods (India) Private Limited. He is a member of the Advisory Board of the USA-India Chamber of Commerce (USAIC). Mr. Brar was also the Director of the Reserve Bank of India (RBI) during 2000-2007.

Mr. Brar started his career with Associated Cement Companies (ACC) and later joined Ranbaxy Laboratories Limited, where he rose to the position of Chief Executive Officer (CEO) and Managing Director.

Mr. Brar has a bachelor’s degree in electrical engineering from Thapar Institute of Engineering and Technology, Patiala; and a master’s degree in management from Faculty of Management Studies from the University of Delhi (gold medalist - 1974).

Nitin Rakesh

Nitin Rakesh

Chief Executive Officer and Managing Director

Nitin Rakesh, a distinguished leader in the IT services industry, joined Mphasis as its Chief Executive Officer and Director in January 2017.

In the first year of taking on the mantle as the CEO of Mphasis, Nitin introduced Mphasis' C= X2C2 =1TM formula for success, (hyper-personalization; drive n=1 powered by Cloud & Cognitive); driving multi-dimensions of business value with an integrated consumer-centric Front2BackTM Digital Transformation, enabling Business Operations, Technology Transformation and Service Transformation, driven by IP assets.

Under Nitin’s leadership, Mphasis set a record of highest deal wins in the history of the company, thus re-defining benchmarks and growing above industry rate. Mphasis' stock price observed an increase of 4x, in four years and revenue from digital projects increased substantially. His laser focus on quadra dimensional growth – consistent, profitable, competitive and responsible, led to enhanced shareholder value. His motto to accelerate value creation for customers, shareholders and employees builds a growth-focused culture within the company.

Prior to joining Mphasis, Nitin Rakesh was the Chief Executive Officer and President of Syntel (a NASDAQ listed IT Services Company). Nitin has a proven track record of delivering profitable growth at industry leading operating margins. Before he was appointed as the CEO, he served as President, Americas for Syntel, where he headed Business Development and North American operations.

Nitin has deep domain expertise in Banking, Financial Services and Insurance verticals. He has strong customer-orientation, large deal experience, and a track record of delivering transformative digital solutions. Nitin has an entrepreneurial mindset and is focused on launching innovative new service offerings, including in automation.

Nitin served at Syntel in various capacities (most recently as the CEO) from 2012 to 2016 and also before that between 2002 and 2008.

From 2008 to 2012, he served as the CEO and Managing Director of Motilal Oswal Asset Management Company. During his tenure, the company was named "Most Innovative ETF, Asia Pacific" at the 2011 ETF Awards in New York, and the "Most Innovative Mutual Fund, India" in 2010 at the Crisil - S&P Mutual Fund Awards. He is one of the first 250 CEOs globally across 26 countries who has committed to build an inclusive work environment, end disability inequality through business performance and create social and economic value of people living with disabilities across the world. In addition, he has worked with the TCG Group, a transnational private equity and investments firm as the Head of Banking & Financial Services Sales at TCG Software Services between 1999 and 2002.

Earlier in his career, Nitin worked for Unit Trust of India, setting up offshore mutual funds and secondary Market Research Cell, Product Development and Risk Management divisions.

Recently, Nitin co-authored an award-winning book, 'Transformation in Times of Crisis - Eight Principles for Creating Opportunities and Value in the Post-Pandemic World', a business playbook for leaders and businesses to transform a crisis into an opportunity. The book has been recognized as 'Best Business Book' in the 'Publication Award Category' of American Business Awards and has won the International Business Book title at 2021 Business Book Awards. Recently, Nitin won the 2021 American Business Awards®- Management Awards - Bronze Stevie under the 'Tech Innovator of the Year – Services' category. In the past, he has been recognized with '2019 American Business Awards & International Business Awards – Gold Stevie' under the 'Tech Innovator of the Year – Services' category. The 2018 International Business Awards and American Business Awards 2018 recognized Nitin as 'Executive of the Year - Computer Services', felicitating him with Gold Stevie under the Management award category. Nitin recently won the ‘2018 Outstanding 50 Asian Americans in Business’ Award, recognizing him for the innovative growth strategy translating Mphasis into one of the fastest growing digital companies.

Nitin is also an active member of various institutions globally, such as US-India Strategic Partnership Forum (USISPF) driving financial services council and business relations between US and India. He is a member of the NASSCOM executive council. He is also on the advisory board of the Knowledge@Wharton, The Wharton School, University of Pennsylvania’s driving digital transformation discussions at grass root level. He is a member of The Wall Street Journal (WSJ) CEO Council and an industry expert and practitioner with the Forbes Technology Council (FTC). Nitin globally advises their readers on current, as well as future, technologies and trends.

Nitin is a founding member of Plaksha University, a new model of engineering education and research through collective philanthropy to transform higher education in India.

Nitin holds a Bachelor's degree in Engineering (Computer Science) from Delhi Institute of Technology, Delhi University and has received his Master's in Management from Narsee Monjee Institute of Management Studies, Mumbai and is also an alumni of Harvard Business School's CEO Workshop.

Narayan Kumar

Narayanan Kumar

Director

Narayanan Kumar joined the Board of Mphasis on February 15, 2013. He is the Vice Chairman of The Sanmar Group, a fourth-generation, family-owned, business conglomerate. The Group is a multinational US$ 1 billion conglomerate headquartered in Chennai, India; and has manufacturing facilities in India, United States, Mexico, and Egypt. It is engaged in three key business sectors—chemicals (including specialty chemicals), engineering (products and steel castings) and shipping.

Kumar is the Honorary Consul General of Greece in Chennai.

He is on the Board of various public companies and carries with him over four decades of experience in the spheres of technology, management, and finance. In addition, he is also the Chairman of National Accreditation Board for Certification Bodies, which is a constituent of Quality Council of India; and is also a member of the Board of Governors of Institute for Financial Management and Research.

As a spokesman of industry and trade, Kumar had been the President of Confederation of Indian Industry (CII) and participated in many apex bodies. He presently chairs the CII Institute of Quality, Bangalore.

Apart from this, Kumar has a wide range of public interests going beyond the confines of corporate management, in the areas of health, social welfare, education, and sports. One special area in which he is involved is the Madhuram Narayanan Center for Exceptional Children.

He has a bachelor’s degree in electronics engineering from Anna University, Chennai; and is a fellow member of the Indian National Academy of Engineering.

Amit Dixit

Amit Dixit

Director

Amit Dixit joined the Board of Mphasis in September 2016. He is a Senior Managing Director and Co-Head of Private Equity at Blackstone India. Since the time of joining Blackstone in 2007, Amit has been involved in various investments and investment opportunities in India and South Asia.

Apart from Mphasis, he currently serves as a Director of Intelenet Global Services, IBS Software Private Limited, S.H. Kelkar, Jagran Prakashan, Mid-day Infomedia, and Hindustan Power Projects. Previously, Dixit was a Principal at Warburg Pincus. He was also a Director of Emcure Pharmaceuticals, Igarashi Motors India, and Trans Maldivian Airways.

He has received a master’s degree in business administration (MBA) from Harvard Business School, a master’s in science (MS) in engineering from Stanford University, and a bachelor’s degree in technology (BTech) from Indian Institute of Technology, Mumbai, where he was awarded the Director’s Silver Medal for graduating at the top of his program.

Jan Kathleen Hier

Jan Kathleen Hier

Director

Ms. Jan Kathleen Hier joined the Board of Mphasis in December 2015.

Formerly, she was a partner with a start-up (Bicycle Financial – www.bicycylefinancial.com) and she was also the Executive Vice President at Charles Schwab responsible for centralized support services including Schwab Technology Services, Operational Services, Corporate Project Management, Operational Risk Management and Offshore Services.

At Schwab, Ms. Hier held several other positions, including, Chief Information Officer; Executive Vice President of Human Resources; Head of Electronic Brokerage Technology that developed schwab.com; and Head of Schwab Institutional Technology.

Before joining Schwab in 1994, Ms. Hier served as a Vice President of engineering at Transaction Technology, Inc., a Citicorp subsidiary, where she was responsible for providing distributed technology to Citibank businesses worldwide. Previously, she was a telecommunications specialist at Bank of America.

As an economist with the Bureau of Labor Statistics, she was instrumental in the original development of a Producer Price Index for the telecommunications industry and was called on as an expert witness at the U.S. House of Representatives.

Ms. Hier earned her Bachelor's degree in Economics and attended Post-Graduate studies at Syracuse University, New York, USA.

David Lawrence Johnson

David Lawrence Johnson

Director

David Lawrence Johnson (Dave Johnson) joined the Board of Mphasis in September 2016. He is a Director and CFO of TLGA, a special purpose acquisition corporation focused on digital technologies and listed on the New York Stock Exchange. David is currently the Chairman of Cloudreach Inc, and Intsights. He is a Trustee in Mercy College, New York, USA. Previously, David was a Senior Managing Director at Blackstone, where he led many of their Private Equity technology investments. He joined the firm in 2013 and was based in their New York offices. Before joining Blackstone, David was the Senior Vice President of Strategy at Dell Corporation, where he was responsible for corporate strategy, software, corporate development and acquisition integration. Prior to joining Dell, he also held a number of managerial positions across IBM’s business lines, including the CFO of its $18B Technology Group and ultimately leading IBM’s Corporate Development organization, responsible for the company’s acquisitions, divestitures, minority investments and acquisition integration. David received a B.A. in English and an M.B.A. from Boston College

Marshall Jan Lux

Marshall Jan Lux

Director

Marshall Lux joined the Board of Mphasis in August 2018. He has been a financial services consultant and practitioner for over 30 years now and has been on company boards or played an advisory role for various private equity companies across industries and geographies. Currently, he works with companies across consumer credit, wealth, insurance, healthcare, technology, and financial technology. Marshall has a broad network of C-suite executives, with whom he has worked with on some of their most important issues. He has also played an integral role in many of the largest private equity deals. In addition, he is a member of the Board of Governors of the Online Lending Policy Institute.

Beyond corporate work, Marshall has also worked on 35 pro bono assignments and has served on a number of not-for-profit boards, including the Harlem Children’s Zone, the New York Historical Society’s Chairman’s Council, the New York Tenement Museum, Junior Achievement, and Reading is Fundamental. He is also a member of the Council on Foreign Relations.

Four years ago, Marshall decided to broaden his focus areas. He has since been a Senior Fellow at the Mossavar-Rahmani Center for Business and Government at the Harvard Kennedy School. He is also a Senior Advisor to The Committee on Capital Markets Regulation and a Senior Fellow to The Program on International Financial Systems, both at Harvard Law School. That’s not all, Marshall is also a Senior Fellow at Wharton and Georgetown.

As a thought leader, Marshall’s writings have concerned the unintended consequences of Dodd-Frank on financial services. He has written papers entitled ‘The State and Fate of Community Banking,’ ‘What’s Behind the Non-Bank Mortgage Boom,’ and ‘Out of Reach: Regressive Trends in Credit Card Access.’ All papers have been cited in the Financial Times, Wall Street Journal, The New York Times, among others. He has also released papers entitled ‘When Markets Quake: The Past, Present, and Future of Online Lending’ and ‘Hunting High and Low: The Decline of the Small IPO and What to Do About It.’

Apart from this, he is also a speaker and has spoken at the House of Small Business Committee, the Federal Reserve, and various universities and trade groups.

He began his career at McKinsey, where he served financial service firms across a variety of sub-sectors and functional areas. Marshall led McKinsey's and Boston Consulting Group's (BCG’s) private equity practice. He has extensive relationships across financial services and private equity (PE) Firms. After approximately 25 years, he left McKinsey to become the Chief Risk Officer for Chase (all consumer products globally) during the financial crisis. He then joined BCG, where he was a Senior Partner for five years, and in particular, helped build a private equity practice while serving financial institutions. For example, Marshall was BCG’s first Senior Partner and built the PE practice. Marshall continues to be an active advisor to BCG.

He attended the Woodrow Wilson School at Princeton University and graduated Summa Cum Laude. Marshall also attended Harvard Business School where he was a Baker and Ford Scholar (awarded to the number one student in each graduate school).

Amit Dalmia

Amit Dalmia

Director

Amit Dalmia joined the Board of Mphasis in September 2016. He is also an Executive Director in the Corporate Private Equity group in Blackstone and is based in Mumbai. After joining Blackstone in 2010, he has primarily been involved in creating and driving value-added initiatives across Blackstone portfolio companies in India. Before joining Blackstone, Amit gained diverse operational experience at Hindustan Unilever India (HUL) in various management and business leadership roles ranging from finance and accounts to commercial and supply chain. He has undergone a management training program with the Indian Institute of Management, Ahmedabad; and subsequently worked extensively on in-company training at Unilever.

Amit is a chartered accountant (CA), company secretary (CS), and cost accountant (ICWA) with three gold medals for securing first ranks in the country.

He completed a bachelor’s degree in commerce (Hons.) from St. Xaviers' College, University of Kolkata, India.

Kabir Mathur

Kabir Mathur

Director

Mr. Kabir Mathur joined the Board of Mphasis in December 2021. Mr. Mathur is Head of India and South East Asia within the Private Equities Department of the Abu Dhabi Investment Authority (ADIA), and is responsible for leading ADIAs investment and portfolio management activities in these regions.

Prior to joining ADIA in 2018, Mr. Mathur worked at Kohlberg Kravis Roberts & Co (KKR) where he was responsible for sourcing, executing and managing private equity investments in Asia. Mr. Mathur joined KKR in 2008, having previously worked at TPG Capital, also in their Asian private equity business. Mr. Mathur began his career in the Investment Banking division of Citigroup/Salomon Smith Barney.

Mr. Mathur graduated from the London School of Economics and Political Science with a BSc (Hons.) in Economics.

Pankaj Sood

Pankaj Sood

Director

Mr. Pankaj Sood joined the Board of Mphasis in December 2021. Mr. Sood heads the Private Equity (Direct Investments) business of GIC Private Limited, a company incorporated in Singapore (“GIC”) in India and Africa. He joined GIC in 2010 and is based in the Mumbai office.

Mr. Sood has over 22 years of experience in private equity and M&A transactions in India. Prior to GIC, Mr. Sood was an investment banker in India in Kotak Investment Bank, Ernst & Young and SBI Capital Markets.

Mr. Sood is a post-graduate from Indian Institute of Management Calcutta (1999) and has a bachelor’s degree in Chemical Engineering from Indian Institute of Technology Kharagpur (1996).

Courtney Karlan della Cava

Courtney Karlan della Cava

Director

Ms. Courtney Karlan della Cava joined the Board of Mphasis in December 2021. Ms. Courtney is a Senior Managing Director and Global Head of Portfolio Talent & Leadership. Before joining Blackstone in 2021, Ms. Courtney served as a Partner at Bain & Company in its Leadership & Talent/Organization practice. With 20 years of global management consulting experience at Bain & Company across multiple sectors and geographies, Ms. Courtney most recently advised corporate and private equity clients on CEO succession, CEO and board effectiveness and broader organizational talent strategies and solutions, and she also built and led several of the firm’s global human capital teams and capabilities. She also served as a Partner and Managing Director for Russell Reynolds Associates, a global executive search and talent assessment firm, and European Marketing Director for M&M Mars. Earlier, she held product and marketing roles with Toyota/Lexus, and began her career at WPP/Hill and Knowlton. Ms. Courtney earned an MBA from The Wharton School of the University of Pennsylvania and graduated from The University of California, Los Angeles, with a B.A. in Economics.

Maureen Anne Erasmus

Maureen Anne Erasmus

Director

Ms. Maureen Anne Erasmus joined the Board of Mphasis in December 2021. Ms. Erasmus has extensive experience in financial services including capital markets and banking having worked across developed and emerging markets for more than 35 years. Until 2017, she was a partner at Bain and Company Inc. (London), where she led major assignments across Europe, the Middle East and Africa on corporate and investment banking turnaround strategies. Prior to this, she had held senior executive roles at Merrill Lynch in London and New York.

Currently, Ms. Erasmus is a non-executive director on the Board of Standard Bank Group, Johannesburg, Credit Suisse, UK and Vanguard, UK, besides being a Senior Independent Director of Mizuho International Plc, UK. She is also a member of Global Advisory Board of African Leadership Institute and a non-executive director on the board of PSI Global Healthcare, USA, the not-for-profit entities. Ms. Erasmus is a graduate of the University of Cape Town.