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POWERING AN INTELLIGENT HYBRID INFRASTRUCTURE WITH AUTOMATION AND ANALYTICS

In a digital transformation era, your IT infrastructure must seamlessly support the changing business requirements with agility, flexibility and adaptability. The need for continuous innovation and enhanced user experience should be delivered without compromising on reliability, availability and predictability of IT infrastructure at all times.

 

Mphasis’ Infrastructure Services Solutions helps to seamlessly manage diverse and complex ever-changing infrastructure without increasing the cost of operations. This sets the stage for adoption of nextgen technologies including cloud, software-defined data centers, software defined network and next-gen employee workplace.

 

Our solutions transform infrastructure and operations to support the demands of an agile, nimble, and secure hybrid IT environment – and enable cost efficiencies to fund digital and other business transformations.

 

Mphasis Infrastructure Transformation Services enables organizations to reimagine and create seamless digital experiences in public, private and hybrid cloud environments. This enables them to address rapidly changing market requirements with agility and total security.


 

 

 

Mphasis Infrastructure Management Services cover the end-to-end range of infrastructure needs to accelerate cloud operations, improve end user experiences, enable enterprise mobility, and create new capabilities through service integration and collaboration.


 

 

 

 

INTEGRATED SERVICE MANAGEMENT

Powering end–to–end service integration and management

 

An integrated service management and intelligent automation platform, InfraGenieTM is the Mphasis AI-enabled solution for predictive, highly automated, zero-touch service delivery & operations management.

 

The platform provides :

  • Single source of truth and single system of record
  • Auto-discovered CMDB
  • Unified ITIL V3 & ITIL V4 processes
  • AI-enabled intelligent automation for zero-touch resolution and service request fulfillment
  • Deep analytics to provide predictive insights
  • Business service alignment through application to infrastructure
  • Integrated dashboards across all infrastructure and application elements



OUR PARTNER

ServiceNow

IMPACTFUL OUTCOMES

 

Seamless management of hybrid environment - on premises, co-located

Always-on infrastructure : 30% reduction in incidents, ~ 80% reduction in MTTR

Superior user experience Omni-channel including Mobile enabled

Unified consistency across the IT landscape

Highly automated operations