MphasiS Partners with ConceptWave to deliver Order Management Solutions
|Partnership agreement enables MphasiS to sell, implement and support ConceptWave’s Order Care suite.|
London, England - February 21, 2006
MphasiS provides end-to-end solutions for the telecommunications industry including high end business and technology optimisation consultancy, integrated IT and BPO services, and specialised product development. MphasiS has helped leading telecommunication operators in Europe to enhance customer satisfaction and mobile terminal vendors to develop world-class products within challenging timelines whilst significantly reducing costs.
"Over the past five years, ConceptWave has established itself as a specialist order management solutions provider for Telcos with a flexible, cost effective solution to solve the unique order management challenges in this industry." said Paul Lombardo, Vice President of MphasiS. “Concept Wave’s suite will greatly complement MphasiS’ telecommunications practice” added Mr. Lombardo.
ConceptWave Order Care® is a fully integrated and highly configurable order management application that addresses catalogue management, order negotiations, order decomposition, fallout management, and partner/supplier integration. Modules can be purchased separately, or as a total product suite. Out-of-the box templates and external system adaptors are available to speed up deployment. The ConceptWave Order Care® suite has been deployed around the world in tier one service providers for voice, data and triple play solutions.
“MphasiS offers business transformation, systems integration and BPO support that major ISPs, telecommunications and cable operators need today to maintain a competitive edge,” said Chun-Ling Woon, Vice President of Marketing and Business Development at ConceptWave. “We’re delighted that they have embraced our product suite as part of their telecommunications offering. This partnership further strengthens the position we’ve established in Europe” added Mr. Woon.
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