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MphasiS Partners with ConceptWave to deliver Order Management Solutions

Partnership agreement enables MphasiS to sell, implement and support ConceptWave’s Order Care suite.


London, England - February 21, 2006
MphasiS, a global provider of integrated BPO, IT services, consulting and platform based solutions, today announced that it has signed a partnership agreement with ConceptWave Software Inc., a leading supplier of order management solutions for the telecommunications industry. Under the agreement, MphasiS will sell, implement and support ConceptWave’s Order Care software as part of its larger telecommunications service offering to the European market.

MphasiS provides end-to-end solutions for the telecommunications industry including high end business and technology optimisation consultancy, integrated IT and BPO services, and specialised product development. MphasiS has helped leading telecommunication operators in Europe to enhance customer satisfaction and mobile terminal vendors to develop world-class products within challenging timelines whilst significantly reducing costs.

"Over the past five years, ConceptWave has established itself as a specialist order management solutions provider for Telcos with a flexible, cost effective solution to solve the unique order management challenges in this industry." said Paul Lombardo, Vice President of MphasiS. “Concept Wave’s suite will greatly complement MphasiS’ telecommunications practice” added Mr. Lombardo.

ConceptWave Order Care® is a fully integrated and highly configurable order management application that addresses catalogue management, order negotiations, order decomposition, fallout management, and partner/supplier integration. Modules can be purchased separately, or as a total product suite. Out-of-the box templates and external system adaptors are available to speed up deployment. The ConceptWave Order Care® suite has been deployed around the world in tier one service providers for voice, data and triple play solutions.

“MphasiS offers business transformation, systems integration and BPO support that major ISPs, telecommunications and cable operators need today to maintain a competitive edge,” said Chun-Ling Woon, Vice President of Marketing and Business Development at ConceptWave. “We’re delighted that they have embraced our product suite as part of their telecommunications offering. This partnership further strengthens the position we’ve established in Europe” added Mr. Woon.

About MphasiS
MphasiS, a global IT and BPO service provider to G2000 companies around the globe, assists its clients in innovating and streamlining their business processes. It offers custom solutions for technology and operations outsourcing. The Company's expertise is focused on financial services, telecom, logistics and technology, and spans architecture, application development and integration, application management and business process outsourcing. Led by Jerry (Jaithirth) Rao (Chairman & CEO) and Jeroen Tas (Co-founder & Vice-Chairman), both former Citibank executives, the company currently employs over 11,000 + employees spread across 25 offices in 9 countries. For more information log on to

About ConceptWave Software Inc.
ConceptWave Software Inc. develops and markets order management solutions that improve operational efficiencies and facilitate the rapid delivery of new services for the Communications Service Provider market. ConceptWave solutions have been proven in the marketplace and are deployed worldwide in Communications Service Providers, as well as Partner applications “powered by ConceptWave”. ConceptWave was co-founded by Zarar Rana, President and CEO, and Dr. Ivan Chochlekov, CTO. ConceptWave can be reached at 905-405-2188, or on the Web at

For More Information Contact:

Steve Craddock
+44 (0) 1753 217 700

ConceptWave Software Inc:
Chun-Ling Woon