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Driving operational excellence and unrivaled stakeholder experience across insurance value chain


With technological advancements insurers, re-Insurers, brokers and TPAs are under pressure to improve profitability, adapt new systems, streamline operations, increase return on capital, and accelerate value from mergers and acquisitions. To remain competitive and relevant, insurers must offer cost-effective operations, concentrate on risk prevention services using health & wellness data, AI/ML & IoT sensors, and create an ecosystem for profitable risk management.

Mphasis blends domain expertise with core and emerging technological know-how to drive value for demanding insurance clients across Life, Annuity & Benefits, P&C, Specialty and Brokerage. Our solution-led approach, coupled with our proprietary tools, accelerators, and framework, ensures on-time, on-budget platform implementation and fulfils downstream service requirements cost-effectively. Through our Front2Back™ approach we create hyper-personalized experiences and drive customer-centric transformation.






An end-to end insurance Policy Administration System. It is a multi-language, multi-currency solution that can be deployed ‘on premise’ or ‘on cloud’. It enables end-to-end functional value chain from Quotes to Claims across a broad range of Life and Health Insurance products such as Life, Disability, Accident, Critical Illness, Hospital Indemnity, Cancer, Dental, Vision among others.


A patented, omnichannel, digital 360-degree solution that generates customer 360-degree insights by correlating data from multiple internal and external customer touchpoints and open data. It is a cloud-based solution that incorporates in-depth domain expertise and is flexible and customizable.



A patented, cognitive intelligence platform, enabling enterprises to gain faster and more effective access to insights from data. Powered by state-of-the-art algorithms in machine learning, neural networks, deep learning, natural language processing, and more, DeepInsights™ redefines every aspect of inferencing and decision-making.

CognitiveGuru™ (CG)

An AI based chatbot development platform, built using Microsoft AI and popular opensource technologies to enable enterprises design, build, establish and deploy chatbots in an easy manner. CG empowers enterprises to reimagine the user interact with the enterprise systems & business processes by enabling intelligent conversational experiences.

Unified Underwriter Workplace

A unified workplace with a single-view dashboard of all elements that enable underwriters with a Personal Digital Assistant to answer queries on demand. It enables data driven UW decisions and simplifies access to data and information while automating data validation and administration tasks.



Digital partner of choice for the world’s top insurers

4000+ insurance experts in process, technology and back-office service across Americas, UK, Continental Europe, and Asia

Software and technology assets across insurance segments and value chain delivering transformation

Strong product engineering capabilities to enable workflow integrations and cognitive automation and the development of a multi-channel digital engagement platform (XaaP) to enable personalized experiences

Decade long experience as an exclusive partner for DXC ingenium

Our vast partnership ecosystem for advanced cloud and data capabilities through hyperscalers such as AWS, Azure, and GCP; InsurTechs such as Unqork, Pega, and kore.AI and third-party data providers through API integrations such as Medical Information Bureau (MIB), Rx and Motor Vehicles Reports (MVR)