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GLOBAL SALESFORCE
CONSULTING AND SERVICES
CENTRE OF EXCELLENCE

Tailoring digital transformation solutions to enable our clients to achieve maximum value with the Salesforce Platform.

 

A successful Salesforce implementation is about more than incredible software. It’s about the people and the processes. Together with our Salesforce experts, Silverline, a digital transformation consultancy and Salesforce partner, we are driving our solutions and solving critical business challenges. With 10+ years in the business and thousands of engagements across the entire Salesforce Platform, the team has the experience needed to quickly build and deliver the custom solutions you need to be more efficient and effective.


SALESFORCE CONSULTING SERVICES FOR EVERY PHASE
OF YOUR SALESFORCE JOURNEY

 

Whether you’re just starting out, want some extra help with an existing Salesforce Org, or need help building out big-picture strategies, we can guide you through every phase of your Salesforce journey.

 

 

Salesforce Implementation Services


It takes more than technical expertise to power digital transformation — including people, processes, consulting, and change management. From strategic planning to implementation and ongoing support, we can guide you through every phase of your journey.

We provide consulting services to answer your unique business challenge, whether it’s automating complex business processes or connecting, integrating, and streamlining systems.

We love to take on the most challenging business problems and create custom Salesforce solutions that make our clients’ lives easier.


Managed Services


As your business grows and evolves, your Salesforce Org needs to do the same.

Historically, Salesforce upkeep has been handled by a single admin with basic development support. However, the number of capabilities necessary to support, sustain, and extend a Salesforce Org have grown exponentially over time.

Salesforce Managed Services is a flexible, scalable, and economic solution to maintain and realize your investment — without the need to hire additional full-time, dedicated employees.


 

Marketing Automation Services


Creating an automated digital experience for your customers is not an easy task. With the average number of tools marketers have to use growing every year, this is becoming more and more challenging.

Whether you are implementing new technology or just trying to find out how to better utilize your current tools, we can help you every step of the way. Our services include new implementations, health checks of your existing products, new journeys, ongoing support, and more. We will work with you to build a roadmap and value plan to help you focus on quick time to value along with building up your world-class team.


Advisory Services


Our most successful clients begin their digital transformation journey with a well-formulated plan — one grounded in solid business metrics, an understanding of their internal and external users, and a focus on data and technology.

Our Advisory Services team works closely with you to ensure that your digital transformation works in tandem with your business insights and objectives, including: a well-documented vision of future success, key business metrics and measures of success; and appropriately sized business capabilities, mapped to user and customer goals.


PARTNERSHIP STRENGTHS

 

Build compelling experiences for clients

Full suite of Salesforce technology and deep industry domain knowledge across Financial Services, Health Care, Media & Entertainment

Salesforce expertise and scale combined with Mphasis execution muscle