Integrating devices, connecting people
The world of telecom is undergoing a seismic shift in operation. With a sudden boom in the number of consumers, telecom operators find that their pre-existing network infrastructure simply cannot cope with the diverse network environments.
The sheer volume of data to be managed is also leading to IT issues such as maintaining an even distribution of data while creating a heterogeneous integration between sourceand data warehouses, un-harmonized processes across channels, lack of social integration frameworks, and absence of real-time capabilities. This is resulting in creating a divergent and unsatisfactory customer experience.
Mphasis Telecom Solutions cover the spectrum of industry issues end-to-end with a Front2BackTM approach.
Our Telecom Digital platform ensures customer engagement through next-gen personalised experiences enabled by advanced analytics and robust, core system solutions.