TRANSFORMING BUSINESS WITH PEOPLE, PROCESSES AND TECHNOLOGY

Mphasis offers core business process services by streamlining processes and leveraging new-generation technology

 

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BUSINESS PROCESS SERVICES

 

As markets mature and turn more competitive, organizational growth and development depends on creating in-house business processes to infuse talent, streamline transactions, and leverage the power of technology. 

Mphasis has over 20 years of experience in delivering Business Processing Services to industry leaders in banking and capital markets, insurance, and other emerging industries. Our client engagements are built on the foundation of value generation, customer-centricity, and innovative operating models derived from a collaborative and consultative approach. We continuously apply transformation levers to enhance end-customer experience and form partnerships of co-created value.

OFFERINGS

 

Our unique strengths lie in the manner we converge the best of Lean Digital, Robotic Process Automation (RPA) and offerings from NEXTlabs (our innovation lab) to design and execute industry-relevant next-gen solutions, products, and platforms. Our specialist teams of process and domain experts, data scientists, digital strategists, developers, product specialists, user experience designers, and business analysts co-create IPs, enable innovation, and drive early adoption of technology-enabled business process improvements to unlock new growth trajectories for our clients.
Our Front2Back™ transformation with business-driven KPIs, state-of-the-art reference frameworks, and capabilities achieve agile transformation for rapid delivery of business value. 

UNIFIED SERVICE TRANSFORMATION PLATFORM

Our next-gen unified service transformation platform, NextStep, seamlessly synergizes automation, delivery frameworks, methodologies, tools, accelerators, reusable assets, and best practices. It helps to deliver the digital promise faster, better, and with higher cost-efficiency.

 

FOCUS AREAS

 

MPHASIS ADVANTAGE

Our solutions address the industry needs of (a) winning opportunities with exceptional market analysis, (b) containing cost of origination, and (c) exceptional customer experience. They personalize user experiences through an intelligence layer to create a framework for great service, reduced cycle times, high quality and reduced cost

 

GLOBAL PRESENCE

 

Mphasis combination of onshore, offshore and near shore delivery models enable organizations to meet specific project objectives and needs. Our global delivery centres across three continents efficiently cater to diverse client needs with a thorough understanding of local regulations, internal policies, language requirements, scalability and cost.  

HIGHLIGHTS

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