Applying automation in conjunction with other efficiency levers
We combine Enterprise Automation (intelligent Business Process Management, Robotic Process Automation and Optical Character Recognition), Artificial Intelligence, digital, and Next-Gen Data with process re-engineering and outcome-based service delivery, to generate maximum ROI for businesses.
We cover the entire automation lifecycle from inception to support, delivering results in a time-bound and outcome-focused manner.
We offer enterprises multidisciplinary technology and domain expertise, both in-house and through our strategic partnerships with industry leaders, as well as our proprietary accelerators and intellectual property. We help businesses solve their problems through design thinking, using an iterative, human-centric approach to ideate, reimagine, and create ‘to-be’ processes driven by business KPIs. Our tribes and squads organizational model enables us to assemble the right teams to make the solutions real, ensuring ‘Day 1 readiness’ of resources, facilities and team.
NEXT Labs is focused on disruptive and breakthrough innovations across cognitive, cloud and Service Transformation.
Sparkle Lab is an open, collaborative platform that institutionalizes contextual innovation for our strategic customers.
NextSTEP™ is a unified, next-generation platform that enables transformation of services at reduced cost, top quality and improved efficiency.
Experience Value: 80%+ improvement in end-user NPS
Financial Value: 30-60% reduction in headcount
Operations Value: 75% + reduction in compliance costs; 100% commitment to SLAs
Business Value: Faster time to market; Improved cross-sell
Innovation Value: Future proofing of technology