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DATA QUALITY IMPROVED BY 65% THROUGH AUTOMATION OF DATA INGESTING AND PROCESSING

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CLIENT

 

An American insurance provider was looking to enable identification of new products based on data insights. The client was facing below mentioned challenges -

  • Low trust in available data
  • Siloed data spread across the business landscape, making consolidation difficult
  • No 360-degree view of key data types
  • Difficulties in identifying and remediating data issues due to large volumes
  • Lack of common data co-relationship across the enterprise
  • Delayed business decision-making due to various data-related problems

 

SOLUTION

 

 

Through Mphasis’ NEXT digital transformation, we helped the client in -

  • Building a cognitive data hub to ingest data from multiple internal and external sources using Mphasis' Cognitive Data Framework
  • Automating data processes across the data hub by leveraging automated pipeline
  • Enabling automated AI-based data quality management
  • Improving trust in data through AI-based data cataloging, data lineage and metadata management
  • Enabling high speed analytics to ingest and generate valuable insights

 

BENEFITS

 

 

65% improved data quality through automated data ingesting and processing

 

20% increased operational efficiencies through reduction of manual efforts and use of AI-enabled data quality and data lineage management

 

15% improved reporting accuracy and faster insights through AI-based data analytics.

 

4.5% increased sales revenue resulting from identification of product offerings for upsell/cross-sell opportunities

 

Enhanced user experience