MphasiS sets up BPO facility in Noida
Noida facility to focus on growing volume of MphasiS'domestic BPO business
The MphasiS BFL Group, a leading provider of IT and BPO solutions today announced the establishment of its Business Process Outsourcing facility in Noida, in the National Capital Region of the country. MphasiS currently has BPO facilities in Bangalore, Mangalore, Pune & Tijuana in Mexico that cater to a wide range of international and Indian companies.
According to Jerry Rao, Chairman & CEO, MphasiS BFL, “The volume of our business from domestic customers has witnessed a sharp rise in the past few years and through the establishment of the Noida facility, MphasiS has made a strategic decision to cater to and further tap the domestic segment. In the initial stage of operation, the Noida facility will cater to clients in the telecom and financial services industry and we expect to see a significant increase in both our volume of business as well as overall client base.”
Bhaskar Menon, President, MphasiS BPO said, “MphasiS’ BPO operation has a strong geographical presence across the country – in the Western & Southern parts of the country. Over the past few years, the National Capital Region has displayed potential as the nation’s next leading ITES hub. The region benefits from a number of advantages due to its conducive investment climate, highly educated workforce, advanced infrastructure, high level of inward investment into the region and proximity to the nation’s capital. Recognising the need to have a base in this high growth region, Noida was chosen as the location for the establishment of our next BPO facility.”
The MphasiS BPO facility in Noida has the capacity to house close to 1000 employees when fully operational and is scheduled to commence operations in September this year.