BETTER

BUSINESS INSIGHTS

GREATER

CUSTOMER SATISFACTION

INCREASED

SALES REVENUE

HIGHER

CUSTOMER RETENTION

MANAGING

CUSTOMER

RELATIONS

 

Our CRM solutions help an enterprise realize the true value of its customers—enabling better marketing ROI, greater customer satisfaction, increased sales revenue, and higher customer retention.

 

 

Our robust CRM framework provides a standard set of tools, processes, and support for seamless integration with various back-office systems.    

 

  • Our offerings include CRM solutions built on multiple platforms and delivered using agile implementation methodologies.
  • Our collaboration with industry-leading CRM vendors ensures we deliver solutions that drive greater operational efficiencies for increased productivity.
  • Our expertise in the development and implementation of Salesforce CRM is well regarded among Fortune 100 customers.
  • Our CRM domain experts offer a structured approach in  CRM transformation, such as Siebel to SFDC and migration of legacy sales commission system to Callidus Cloud.
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TOP-LINE 

CLIENTS 

Serve leading telecom companies across the world

EXTENSIVE 

EXPERIENCE 

Implement business applications with best practices

HIGH-QUALITY 

DELIVERABLES 

  • Offer services delivered by skilful and agile SMEs

 

  • Work with dual-certified consultants, senior architects, CRM domain experts, seasoned program managers

HIGH-INNOVATION

FOCUS 

  • Handle traditional and disruptive applications

 

  • Use an agile delivery model, implementation methodologies, and template

 

  • Apply assessment tools and consulting frameworks

 

 

Enterprises across verticals are considering Mphasis CRM solutions for revenue generation and business strategy to:

 

  • Empower sales and marketing teams to identify, analyze, and understand changing customer preference and usage patterns
  • Integrate seamlessly with existing back-office systems enabled through a robust CRM framework
  • Build across multiple platforms and deliver using agile implementation methodologies
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