Chief Human Resource Officer (CHRO)
Chief Human Resource Officer (CHRO)
Nitin Rakesh, a distinguished leader in the IT services industry, joined Mphasis as its Chief Executive Officer and Director in January 2017.
Prior to joining Mphasis, Nitin Rakesh was the Chief Executive Officer and President of Syntel (a NASDAQ listed IT Services Company). Nitin has a proven track record of delivering profitable growth at industry leading operating margins. Before he was appointed as the CEO, he served as President, Americas for Syntel, where he headed Business Development and North American operations.
Nitin has deep domain expertise in Banking, Financial Services and Insurance verticals. He has strong customer-orientation, large deal experience, and a track record of delivering transformative digital solutions. Nitin has an entrepreneurial mindset and a focus on launching innovative new service offerings, including in automation.
Nitin served at Syntel in various capacities (most recently as the CEO) between 2012 to 2016 and also before that between 2002 to 2008.
Between 2008 to 2012, he served as the CEO and Managing Director of Motilal Oswal Asset Management Company. During his tenure, the company was named "Most Innovative ETF, Asia Pacific" at the 2011 ETF Awards in New York, and the "Most Innovative Mutual Fund, India" in 2010 at the Crisil - S&P Mutual Fund Awards.
He has also worked with the TCG Group, a transnational private equity and investments firm as the Head of Banking & Financial Services Sales at TCG Software Services between 1999 to 2002.
Earlier in his career, Nitin worked for Unit Trust of India, setting up offshore mutual funds and secondary Market Research Cell, Product Development and Risk Management divisions.
Nitin holds a Bachelor's degree in Engineering (Computer Science) from Delhi Institute of Technology, Delhi University and has received his Master’s in Management from Narsee Monjee Institute of Management Studies, Mumbai and is also an alumni of Harvard Business School’s CEO Workshop.
Sivaram heads the Secretarial, Legal, Ethics and Internal Audit Departments at Mphasis..
He has been with Mphasis for more than 11 years and has been part of Mphasis' Leadership team in its journey of growing Mphasis revenues from $150 million in 2005 to its present revenue of over a billion $. Sivaram has over 25 years of experience in the Secretarial, Legal, IP, M&A, Insurance and Accounts fields spanning across manufacturing and service industries. Before joining Mphasis, he served as the Company Secretary of Blue Star Infotech Limited.
Mr. Nair and his legal team supports the growth of the Company through their key role as negotiators with global clients, making sure the best value is attained for the Company.
He and his team have been running the Whistleblower and Prevention of Sexual Harassment (POSH) programs in the Company for many years. He also runs several IP awareness programs enabling employees to identify, protect and leverage IP.
Sivaram is a Law graduate, fellow member of the Institute of Company Secretaries of India and also has a degree from Chartered Secretaries, UK.
Recently, Sivaram was recognized as one of the leading General Counsels in India contributing significantly to the rapidly growing in-house legal market, by The Legal 500 in their inaugural GC Powerlist for India..
Over and above his responsibilities at Mphasis, Nair is the co-founder of Technology Law Forum, a non-profit organization, and also a member of the National Regulatory Committee of the Confederation of Indian Industry (CII). Besides work, Sivaram is a passionate table tennis player and has represented the Mumbai University twice during his college tenure. He has played for Mphasis at many corporate tournaments and won several awards.
As President, and Member of the Executive Council, Dinesh is the global head for Direct-Core Business and Digital across industry verticals.
With over 20 years of cross-functional leadership experience spanning strategy, technology innovation, M&A and marketing, Dinesh has been instrumental in catalyzing Mphasis growth through focus in delivering business value and delighting customers.
Under Dinesh's leadership, Mphasis has transformed its solution and services portfolio that have enabled Direct-core business to grow faster than the industry. Also, Mphasis is now consistently ranked as #1 or #2 service provider by our top 5 Industry leading customers.
In his previous role as the Global Head of Mphasis' Specialized Market Unit, Dinesh led the development of next gen solutions in the areas of Mobility, Analytics and BPO/KPO. He also set up the Mphasis’ Corporate Development Office including the Mergers & Acquisitions team, Marketing and innovation incubation charter in the areas of Payment Solutions and Product Engineering Services.
Prior to his assignment at Mphasis, Dinesh was the Head of Product Development at BMC Software for the Remedy ITSM suite of products. He was also Director of Engineering at Marimba Inc, a leading Silicon Valley start-up, where he led the development of award winning, next generation products in the niche fields of Data Center Automation, Desktop Management and Mobile Management.
Dinesh has a vast and successful experience in leading global teams to enable offshoring of enterprise product development in India, Israel, Canada and Ukraine, with proven expertise in amalgamating technology commercialization, business acumen global client relationships, marketing and strategic planning.
Dinesh holds a Bachelor’s degree in Technology from College of Engineering, Trivandrum in India, and a Master's degree in Computer Science from the University of Louisiana.
A member of the Executive Council at Mphasis, Elango heads Sales and Delivery of all business lines in HP Channel.
He is responsible for market facing activities as well as delivery across the HP Channel, focuses on enabling our customers build strong business processes and enhanced end customer experience through digital transformation. Elango partners with CXOs in their transformation journey by strengthening business relationships, and through his thought leadership in the space of technology and operations.
Previously, Elango was the Chief HR Officer at Mphasis and defined the organization’s talent strategies and programs. He lead a global team of human resource professionals responsible for attracting, developing and retaining the best talent through world class recruiting, learning and development, compensation & benefits, engagement and retention practices.
As an additional portfolio, he also managed Emerging Geographies Business Unit at Mphasis. Being a versatile Leader, he has donned multiple hats in the past as the Head of Business Operations, Corporate Social Responsibility, Marketing and Corporate Communications.
Prior to Mphasis, Elango served as Senior Vice President, Human Resources for the offshore unit at Bank of America and has worked in senior positions at organizations like UB Group, The Raheja Group and Quality Inns (India) in the past.
Author of the best seller 'You Don't Need a Godfather', he is a well-known name in the speaking circuit having participated in forums like PMI, NHRD and NASSCOM, and is a regular columnist for leading business and HR publications. He shares his leadership and management views on his blog www.ElangoR.com and via twitter @agastyasays.
Elango has an Advanced Management Program at INSEAD.
Gopinathan Padmanabhan (Gopi) is responsible for Global Delivery of services in all business lines - Applications, Infrastructure and BPS.
Gopi has an in-depth understanding of IT Services outsourcing and Global Delivery. He has significant global experience in Consulting and IT Services, having worked with leading organizations in multiple geographies including India, Middle East, Europe and USA. In his career spanning over 35 years, Gopi has handled a wide variety of CXO level roles managing small & large IT Services organizations and managing a wide range of functions including sales, technology, industry & domain verticals, enterprise applications, knowledge management, process & quality, etc.
Gopi has successfully implemented several programs focusing on innovations in service delivery, project and program management excellence, continuous improvement and operational excellence. Under his leadership, his teams delivered industry leading metrics in service operations and consistently high client satisfaction scores across all service lines. Prior to joining Mphasis, he has played leadership roles in leading companies like HP, PWC, Perot systems, Digital Globalsoft, etc. Gopi's current focus is on creating disruptive innovations in IT services, global delivery and service operations using mathematical & statistical and operations research models combined with tools & automation and advances in software engineering.
Gopi holds a B.E. degree in Industrial Engineering from Regional Engineering College, Tiruchirapalli, and a Masters Degree in Industrial Management and Engineering from IIT, Kanpur. He has also completed an Advanced Management Program (AMP) from the Wharton Business School.
A member of the Executive council of Mphasis, Puneet Bhirani has recently taken over as CEO of Digital Risk, an Mphasis company. In this role, Puneet is based out of Maitland, Florida and is responsible for managing the P&L of Digital Risk business.
Previously, Puneet was the Chief People and Administrative Officer (CPAO) for Mphasis, where he managed key functions such as HR, CIO, CRO, CSR and Business Operations. He has a track record for ensuring Mphasis attracts the best talent, employees get the best career development experience, tools and technologies and infrastructure in a secure environment.
In addition, Puneet also heads the Payment Managed Services SBU which manages 9,000 ATM’s on a Total outsourcing model across India for various Banks.
Puneet has over 20 years of experience working in diverse fields such as Green field projects setup, driving operational efficiency, sales, resource management, Integration, consulting, business analysis and operations. He has been with Mphasis for over 15 years across diverse functions. He was awarded Mphasian of the year in 2009. Prior to joining Mphasis, he worked with Planetasia Ltd and Asea Brown Boveri Ltd.
Puneet holds a Bachelor of Engineering (Mechanical) degree, MBA in Marketing from SP Jain Institute of Management, Mumbai and AMP from Wharton School, Philadelphia.
Rajesh is the Head of Product Portfolio Group (PPG) at Mphasis.
In this capacity, Rajesh is responsible for intellectual property-based software products, platforms and solutions for Mphasis. As part of this portfolio, Rajesh is the CEO of two product companies – Mphasis Wyde and Eldorado. Wyde is an international software vendor and creator of Wynsure- an industry leading Insurance Policy Administration Solution. Eldorado offers Health Insurance solutions, through its two payer platform products Javelina and Healthpac.
Since taking on this role in Nov 2014, Rajesh has led a quick paced complete turnaround of the Product Portfolio Group with both Wyde & Eldorado well on their way to be among the best performing units of the Mphasis Group. In recognition, on June 2017, Rajesh was awarded the Gold Stevie Award for “Executive of the Year” at American Business Awards and Eldorado was awarded the Bronze Stevie Award for “Company of the year”.
In parallel, Rajesh also executes the role of Chief M&A Officer at Mphasis. As M&A head, he is responsible for all acquisitions and divestiture from the Mphasis Group.
Prior to this, Rajesh was heading Enterprise Market Unit for 4 years, responsible for spearheading the expansion of Enterprise Business segments globally. This included a large portfolio spread globally across Healthcare & Life Sciences, Telecom, Retail & Logistics, and Manufacturing & Hi-Tech. He led Enterprise Unit to become the fastest growing and amongst the most profitable units of the organization.
From 2014-2016, Rajesh also played the role of Chief Marketing Officer of Mphasis, where he was responsible for global marketing & communication activities including brand management, market development, corporate communications and media relations.
Rajesh has more than 25 years of experience in Technology domain and has been with Mphasis for 16 years. Over the years, Rajesh has produced tremendous growth across a wide spectrum of industry segments including Financial Services and Healthcare & Life Sciences.
An experienced presenter, Rajesh has been a guest lecturer at multiple universities in the U.S. and India. He is often called upon to share his insight in cross-industry forums on next-generation technologies affecting business processes and the state of the global sourcing and outsourcing industries.
Academically, he holds an Engineering degree in Electronics & Telecom and a PGDM (MBA) from Indian Institute of Management (IIM), Ahmedabad. He is currently on the Board of IIM-Ahmedabad Alumni Association, USA Chapter. He also completed the Advanced Management program at Wharton, University of Pennsylvania and is an active member of the Wharton Club of New York.
In his personal life, Rajesh is committed to charitable efforts and is associated with multiple non-governmental organizations to support underprivileged children in US & India. He is an avid follower of NBA & Cricket, also an active sportsperson with passion for tennis, golf and volleyball.
Srikanth is an industry veteran and seasoned Human Resources Officer with close to 30 years’ experience in business focused innovative HR systems & processes, and institutionalizing global benchmarks for large enterprises as well as start-ups. He has strategized and spearheaded numerous people initiatives, seamlessly executing them with laser focus on simplicity, strong business relevance and impact. His functional experience spans across resource strategy, manufacturing operations, industrial relations, HR technology implementation and process excellence in multiple industries including Manufacturing, IT/ITES and Telecom.
Srikanth started his career with ITC, where he worked for about 10 years across various geographies before moving to a Silicon Valley start-up -Aztec Software and then to GE Capital International Services (GECIS) as their HR Head. Further to the sale of GECIS, he was the Global HR Head at Syntel Inc and then the country Head HR for Hewlett Packard (HP) India. His entrepreneurial spirit led him to invest and work with tech startups, which he passionately continues. He then took on the role of HR Director at Airtel and later as Head of HR Strategy and Culture for Syntel.
Srikanth holds a Masters in Personnel Management and Industrial Relations from Tata Institute of Social (TISS) and Bachelor of General Law from Mumbai University. He has also attended various executive programs with AIM Manila, Wharton, GE Crotonville and Harvard.
Surya is a Chartered Accountant with more than twenty nine years’ experience. He has provided strategic leadership to business teams in the areas of Financial planning & Accounting, Taxation, cost optimization, legal and statutory compliance and Treasury.
Surya joined Mphasis in 2009 post Mphasis’ acquisition of AIG Systems Captive of AIG Inc. where he was the CFO. At Mphasis, Surya was responsible for Budgeting, Forecasting, MIS, and pricing, Direct & Indirect Tax for global operations and Investor Relations.
Previously, at AIG Systems Captive of AIG Inc., Surya was instrumental in setting up the offshore development center including obtaining necessary statutory approvals, chartering and implementing policies & processes.
Surya has been the Chief Financial Officer at Deutsche Software Captive of Deutsche Bank and Ramco Systems Ltd.
Surya is an Associate Member of the Institute of Chartered Accountants of India. He graduated in B Sc (Mathematics) from St. Xavier’s College, Bombay University in First Class (Hons) with University rank in Economics. Surya was also the proud recipient of the CFO India's First Annual CFONEXT100 in December, 2012 and repeat winner in December, 2013.