ACHIEVED $4M IN SAVINGS, TRANSFORMING CLOUD COSTS FOR A MAJOR NORTH AMERICAN AIRLINE

One of the world’s leading global carriers which operates an extensive passenger and cargo network with a strong focus on operational reliability and efficiency.

BUSINESS CHALLENGE

As part of its digital transformation journey, the airline had already migrated the majority of its IT assets from on-premises infrastructure to AWS. However, with cloud adoption scaling rapidly, AWS infrastructure costs began increasing significantly and the airline faced the following challenges:

• Rising Cloud Costs: AWS infrastructure expenses were increasing, with 15 categories of cost optimization opportunities identified across 14,000+ occurrences.
• ROSA Cluster Sprawl: Consolidation of Red Hat OpenShift on AWS (ROSA) clusters posed a key challenge, with 43 clusters requiring optimization and rationalization.
• Limited Application Team Bandwidth: Application teams were constrained by competing business priorities, slowing remediation and cost optimization initiatives.
• Fragmented Vendor Ecosystem: The client was managing 150+ domestic vendors across 10+ suppliers, creating operational complexity and governance challenges.
• Need for Structured FinOps Governance: There was a need for a centralized, scalable model to continuously identify, prioritize, and execute high-impact savings opportunities.

To address these challenges, the airline partnered with Mphasis to drive a comprehensive Cloud Cost Transformation program, targeting sustainable savings, operational efficiency, and long-term FinOps maturity.