The Next Applied
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A LEADING NORTH AMERICAN AIRLINE ACHIEVED 30–40% COST SAVINGS WITH DATA PLATFORM MODERNIZATION AND MIGRATION

CLIENT

 

A leading North American airline.


BUSINESS CHALLENGE


The client’s existing landscape spanned 60+ data domains, 6 major airline portfolios, over 20 years of historical data, 4,000+ batch pipelines, and 80+ streaming pipelines, making scalability and governance increasingly complex. This caused significant complexity in incorporating new business entities and expanding data ingestion from evolving core systems, including passenger service systems (PSS). Redundant codes and legacy processes created inefficiencies and increased maintenance overhead across thousands of pipelines. Latency issues limited access to near real-time data, impacting operational decision-making and analytics effectiveness. Additionally, fragmented data views across systems created inconsistencies and governance challenges, making it difficult to establish a single source of truth.


SOLUTION

 

Mphasis’ solution aligned with the client’s objective to build a scalable, real-time capable platform that could accommodate evolving business needs while reducing operational overhead. The transformation aimed to create a unified, future-ready data foundation for analytics, reporting, and business applications. The solution approach included:


  • Implementing a flexible and scalable architectural design that enabled seamless onboarding of new business events and data entities.
  • Streamlining and eliminating redundant processes while modernizing thousands of data pipelines to improve performance and reliability.
  • Introducing real-time data analytics capabilities supported by enhanced streaming pipelines and improved observability.
  • Establishing a unified superset data model to replace multiple fragmented views, alongside business-friendly UI applications and a customized disaster recovery solution to ensure resilience and usability.

BENEFITS


This strategic initiative modernized and migrated the legacy data ecosystem into a centralized Data Hub, enabling:


30–40% cost savings through platform consolidation and elimination of redundant processes

Support for 60+ data domains under a unified and scalable architecture

Integration across 6 major airline portfolios for enterprise-wide data accessibility

Modernization of 4,000+ data pipelines for improved reliability and operational efficiency

Enablement of 80+ streaming pipelines to support near real-time analytics and faster decision-making