Provider credentialing is a critical process for both providers and patients, as it authenticates providers' services for patients to ensure credibility and patient safety. This highly complex, data-intensive, and time-consuming process requires real-time verification and updating of provider credentials to the payer network quickly and efficiently.
Mphasis AI & design-led Provider Experience solutions empower the healthcare ecosystem to enhance provider experience by simplifying the tracking and reporting of the critical credentialing process. Our automation solution helps streamline and standardize the provider credentialing process by integrating intelligent workflows that verify information against managed data.
Watch the Webinar : Design-led Member and Provider Engagement
Provider Engagement/ Member Engagement
Today, the healthcare industry's success lies in transforming healthcare member experiences to build trust and loyalty throughout their health journey. Digital and emerging technologies like portals, mobile app, bots, live chat, wearable integration are reshaping how patients and health care professionals interact with each other, how the data is monitored and shared with providers, payers, and members and how health outcomes are delivered in value-based care.
Mphasis next-gen technologies powered by Artificial Intelligence and Machine learning help drive data-driven decision-making and process optimization to improve the patient experience while enhancing health care service delivery. Our SuperApp is an intelligent and integrated app designed for payers and members to get a single view and quickly gain access to critical pieces of information across the care continuum - life and wellness apps, device monitoring, claims payment, and status.