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An American multinational Information Technology company based in Palo Alto, California. Focused in servers, storage, networking, consulting and support and financial services, the client works towards making IT environments more efficient, productive and secure, enabling fast, flexible responses to a rapidly changing competitive landscape and delivering high-quality, high-value products.



The client wanted help with end-to-end integration test across all components of their server range. They were also facing challenges in ensuring coordination between multiple component teams



Mphasis helped the client in:

• Optimizing Onsite Offshore model (25%:75%)

• Consolidation of multiple automation programs into a single automation platform

• Optimum hardware utilization by working in multiple shifts to reduce hardware cost

• Supporting operations at Taiwan location


The client could see below benefits with our solution:

• Defect leakage threshold reduced to less than 5%

• Automated 30% of execution

• 95% defect acceptance ratio

• 5 - 10% productivity improvement YoY

• Measurable cost savings YoY

• Multi-geography engagement for cost optimization

• Capability to work on Pilot and pre-production hardware

• Consistent customer satisfaction of 5/5