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VALIDATING CUSTOMER DATA AND AUTOMATING DEPLOYMENT (PERSONAL SYSTEMS – GAMING VALIDATION)

CLIENT

 

An American multinational Information Technology & Hardware company headquartered in Pala Alto. The firm develops and provides a wide variety of hardware, firmware, software and related services to consumers, small and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health, education, entertainment and financial sectors.

BUSINESS CHALLENGE

 

The client was looking for a solution to -

• Reduce delay in production deployments caused due to low automation availability

• Deliver flawless customer experience

• Obtain consistent data on customer’s devices

• Reduce time consumption because of manual data validation

• Identify defects in the early stages of development

SOLUTION

 

Mphasis helped the client in:

• Automating production deployments using AWS solutions

• Performing functional, regression and sanity testing on multiple platforms such as iOS, android and windows

• Validating data collection using Fiddler through Google Analytics

• Providing automated script solutions in Appium using Java

• Implementing best practices to capture defects in the early stages of development

BENEFITS

Our solution helped the client in:

• Increasing productivity by 30%

• Enhancing end customer base with increased time to market

• High quality customer or end user experience for gaming laptops

• Increasing revenue of Personal Systems Software by 15%

• Increasing sales of accessories for the gaming PCs