US-based leader in analytical instrumentation for life sciences – primarily chromatography, mass spectrometry
Business need: The client's software product working with Mass Spectrometer was widely used in Healthcare and Life Sciences community. The objective was to add functional support for a 3rd party instrument to an existing Mass Spectrometry Software product and expand their customer base. The client's current core team could not focus on new product lines, so they aimed to partner with an expert in med-tech product sustenance service provider to help them meet business objectives and free up their critical resources.
Mphasis team enabled the client to ramp up the software product and 3rd Party Instruments. We implemented client processes and invested in a lab setup to enable end-to-end system validation. Through our expertise and domain knowledge, we enabled :
Extended life of the legacy product by 8-10 years
Reduced operational cost by 60-70%
Enabled expansion of customer base for client's SW Products, Mass Spectrometers & 3rd party instruments
Technical and operational de-risking to ensure that end-client expectations were met and exceeded with a seamless transfer of delivery ownership