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MPHASIS’ DSKOOL - IN-HOUSE SCHOOL FOR AIRLINE DOMAIN KNOWLEDGE

 

 

DSKOOL aims to build strong and deep knowledge of the airline industry to enhance service quality, speed of delivery, and preparedness for future opportunities.

Its comprehensive course details all aspects of airline business processes and functionalities, and covers the areas of
• Reservations and Distribution
• Fares and Ticketing
• Flight Operations
• Airport Operations
• Airline Cargo
• Administration and Finance
• Network Management

DESIGNED ON THREE LEVELS,
THE CURRICULUM IS STRUCTURED AS FOLLOWS:

 

 

Level 0 Foundation Course

An automated certification course, ths provides an orientation of the airline domain.

 

Level 1 for generalized knowledge on overall business processes

This level comprises instructor-led training programs covering all the eight business process areas of

• Reservations and Distribution
• Fares and Ticketing
• Flight Operations
• Airport Operations
• Airline Cargo
• Administration and Finance
• Network Management

 

Level 2 for specialization in select business areas

This instructor-led training level covers the areas of

• Reservations and Distribution
• Fares and Ticketing
• Flight Operations
• Airport Operations
• Airline Cargo
• Airline MRO