A major airline recognized that its payment management system was in need of significant improvement. Its legacy system did not provide adequate cash visibility, suffered from operational inefficiencies, had difficulty complying with regulatory requirements, and was vulnerable to fraud.
Mphasis developed a strategy to integrate the airline’s systems with a next generation Payment Gateway platform and led the implementation and operationalization of the new platform. Payments now fly through the system, while intelligent rules run in the background, creating real-time audit trails, identifying out of pattern transactions and preventing fraud.
The cost of operations has been reduced by more than 40% and system outages are now a thing of the past. Additionally, smart scaling allows the airline to seamlessly accommodate seasonality and spikes in volume.