The client is an American commercial real estate services and investment firm, which provides facilities management, investment management, valuation, and related consulting services.
BUSINESS BACKGROUND
The client aimed to build a scalable and robust RPA to support operations across LOBs. In addition, they wanted Mphasis to assess business processes and identify automation opportunities. In addition, the client wanted to eliminate the error-prone manual processes and decrease operational overhead.
72+ BOT implemented across F&A, HR, FAC, Global Finance, Property Management Real Estate Functions.
2100+ Hours saved for the operations team
Cumulative savings of USD $4.6M delivered until June'22