One of the largest parcel courier company in UK, who pioneered the gig economy courier business, transporting ~2Mn parcels a day, and second largest by volume after Royal Mail.
THE CHALLENGE / REQUIREMENT
The client had a very tight deadline of less than four months to
Mphasis deployed the Talend data services platform to develop, configure and commission an Enterprise Service Hub, APIs and data quality functionalities – on an Amazon Web Services (AWS) infrastructure.
The data repository of people addresses and parcel transactions now supports exciting new mobile apps and provides deep insights into customer behaviors.
This has resulted in the client
Becoming more competitive
Improving their customer engagement and experiences
Significantly reducing fraudulent claims for missing parcels