ENGINEERING INTELLIGENT SITE RELIABILITY
Mphasis Site Reliability Engineering services offer a 360-degree view of IT dependability
Mphasis offers an optimum blend of cognitive automation and manual management to the performance, security, availability, and capacity of information technology (IT) assets. Encompassing servers and applications, our Site Reliability Engineering (SRE) services are ideal for organizations whose critical requirements are high uptime, predictability, availability, and reliability. We enhance support quality and pre-empt incidents to ensure highest standards of dependability. An industry agnostic solution, our solutions are applicable to large, medium, and small enterprises alike.
Increased Proactive Detection through Automated Diagnosis and Alerts by 70-90 Percent
Significant Improvements to Turnaround Times and Mean Time to Repair (MTTR)
Reduced Support Head Count Leading to Significantly Lower TCO by 30-40 Percent
Development of the Right Balance of Innovation and Reliability, Resulting in Error Agreement on Budgets across Multiple teams
Reduced Dependency on Human Intervention with Standardized and Automated Processes Leading to Improved Security and Compliance
Integrated Automation across Infrastructure and Applications through a Single, Centralized Management System
Creation of an Optimal Blend of Cognitive Intelligence and Automation for a Business-conscious IT Environmen
Enabling the Beginning of Proactive and Predictive Transaction-oriented Monitorin
When a server fails due to overload in a high availability environment, there is an increase in the probability of failure. The resulting domino effect takes down all the replicas for a service. Using Mphasis SRE’s automated, pre-configured approaches, we enable companies to deploy specific transactions via load balancers and servers or provide reduced operational metrics.
When a stream of different transaction types come to an application from various users at a rate nearing threshold value (for the applications or servers), an absence of remedial actions will result in server failure, application instability, and unavailability of the application. At Mphasis SRE, we record, monitor, and benchmark threshold levels against past trends. If threshold values are approached, we create a new instance of the application and server layers and route additional traffic to these new servers till the parameters are safely back within normal range.