A leading global insurance leader dealing for its Accident and Health division for its North America region.
CHALLENGES
End-to-end automation from the previous shared Outlook mailboxes, macro-enabled forms, shared network folders, and excel spreadsheets
All PHI data on HIPPA-compliant Pega cloud
Cut processing time in half, provided full audit and real-time reporting/monitoring for capabilities that currently handled through manual intervention or are unavailable.