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DELIGHT CUSTOMERS WITH SALESFORCE CRM SOLUTIONS

Mphasis solutions and best practices enhance customer experience

MPHASIS SALESFORCE CRM

Mphasis delivers Salesforce customer relationship management (CRM) and customer experience management (CEM) solutions through sales, service, and marketing cloud in addition to custom platform-as-a-service (PaaS) applications that provide the foundation for sustainable growth and increased success. Our in-depth processes and application knowledge, combined with best practices, enable us to offer Salesforce services, including consultancy, implementation, and support.

 

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SALESFORCE CENTER OF EXCELLENCE

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SALESFORCE DIFFERENTIATED ACCELERATORS

Highlights of some of our packaged accelerator services include:

 

Performance Improvement

Application Security

User Adoption

Data Quality

Application Privacy and Data Segregation Analysis

CRM MIGRATION REPEATABLE BEST PRACTICES

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MPHASIS AGILE DEVELOPMENT ENVIRONMENT (MadE)

We have developed Force.com applications that track the full, agile, project lifecycle to ensure that project delivery can happen in real time.

The features of these applications are:

● Tracks the agile sprint cycles in real time
● Aligns business and technology needs
● Identifies and fixes defects earlier due to enhanced transparency
● Improves quality of deliverables significantly while reducing cost