ELEVATE CUSTOMER EXPERIENCES WITH ORACLE SIEBEL CRM

Mphasis expertise in Siebel CRM drives digital transformation

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SIEBEL CRM

Siebel CRM delivers comprehensive on-premise and on-demand CRM solutions tailored to specific industries with role-based customer intelligence and pre-built integration. Oracle Siebel CRM supports one of the largest user populations in the market.

SIEBEL SERVICE OFFERINGS

Our Siebel offerings cover development and consultancy, including implementations from Siebel 5.x to 8.x. 

It provides for:
• Full lifecycle of end-to-end application implementation and development activities
• Program management, assessment, functionality assessment, functional and technical development, testing, training, and post-implementation support
• PC4 Mphasis proprietary tool
• Objective review of the application for best practices applied against the configuration of the customer's Siebel repository
• Offshore development and support
• Blended Mphasis onshore and offshore team to reduce total cost of ownership
• Integration with SAP, Oracle, SFDC, Veeva, PeopleSoft, JD Edwards, BEA, WebSphere, and other enterprise applications; integration with Siebel On-Demand
• Data cleansing and Siebel archiving
• Implementation of real-time OBIEE /Siebel analytics

MARKET ADVANTAGES

CRM Domain-led Practice

Siebel SMEs with More than 15+ Years of Experience

Fusion CRM-trained & Certified Resources

Next-generation CRM Offerings

Recognized Leaders in Web Portals and Integration

Ability to Leverage Extensive Offshore Capabilities in Application Delivery, BPO, and ITO