Services
About Mphasis
In this era of technology, it is crucial to understand the significance of data. Regardless of the industry, using the data to its full potential can enhance efficiency, innovation, and productivity. The insights that data provides can help businesses grow and evolve significantly.
However, with the vast amount of information available, it can be challenging to know where to start.
Digital dashboards offer a solution by allowing businesses to focus on vital insights and provide an interactive visual representation for more informed decision-making and the discovery of new insights.A data-driven business dashboard is essential for advanced business intelligence that can accelerate success in a highly competitive world.
Digital Dashboard is a program and project monitoring tool to get the real-time performance of projects/programs across the portfolio.
Digital Dashboard is a single dashboard across multiple service lines - Applications (Dev / Support), Infrastructure and Testing. Provides real-time dashboard with insightful metrics and trend charts.
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Easy Accessibility
Digital Dashboard is a lite weight application accessible on laptops, mobile, and tablets.
A Single Pane of Glass
Single dashboard across multiple service lines – Applications (Dev / Support), Infrastructure and Testing. Provides real-time dashboard with insightful metrics and trend charts.
Data Aggregator
The tool aggregates data from several project management tools, such as JIRA, Service Now, DevOps, etc., in a single dashboard that provides an overview of the project at the program and project level.
Measurable Metrics and KPI
Incorporates best practices around measures and metrics for each type of service.
DataAdapter
Ability to connect to third-party systems through adapters and aggregate the data in a single dashboard view.
Scalable and Low-cost data store using Azure Cosmos DB.
Agile discipline
The digital dashboard introduces the Agile discipline's maturity indicator, an automated calculation based on how data is updated in the Agile tool during the execution phase. Tracking this parameter will enhance the team's overall maturity and promote the use of best practices and adherence to the Agile manifesto. Moreover, the accuracy of the data is guaranteed since there is no need for manual entry.
Integration with ServiceNow
Digital Dashboard is extended for the production support activities, using the ServiceNow tool to track the tickets/service requests. This displays multiple performance analytics, reporting, and other widgets on a single screen.
Integration to Jira
Digital Dashboard is extended for projects monitored on Jira, where project can be tracked with details of Epic and User stories. This provides real time information for performance metrics, risks and issues, various analytics and performance trends.
Integration to Azure DevOps
Digital Dashboard is extended for projects monitored on Azure DevOps, where project can be tracked with details of Epic and User stories. This displays multiple performance analytics, reporting and other widgets on a single screen.
100% effort saved on manual reports
Faster data-driven decision-making in all critical aspects of the organization
Easily accessible and easy to navigate
Simplified management reviews
50% reduction in data consolidation
The automatic induction of best practices
Improved agile maturity
Enhanced performance and reduced the cost of operations by hosting on the cloud