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AUTOMATED, CENTRALIZED AND REGULATED IDENTITY ACCESS MANAGEMENT WHILE STANDARDIZING GOVERNANCE AND MANAGEMENT FOR AN AMERICAN BANK

CLIENT

 

One of the premier financial services companies in America

BUSINESS OBJECTIVE

The client wanted to migrate from their existing Identity and Access Management (IAM) Platform to a more advanced and market-leading platform. The intent was to mature their IAM process while enabling automation and centralization. Their current architecture was complicated and had too many indirect connections; moreover, the long provisioning timelines negatively impacted user experience and the business.

The client was looking for a tool to help standardize Identity Governance and Administration (IGA) to promote cybersecurity and orchestrate IAM control while enabling compliance reporting. In addition, the client also wanted to unify access requests, and simplify the approval process for recertification campaigns.

SOLUTION

 

  • Service transition and support as-is operations for IAM infrastructure and user requests through Greenfield Sailpoint deployment and parallel migration
  • Migration to SailPoint IIQ Tool to resolve distributed & fragmented user Identity management environment.
  • Configured role mining and role aggregation through Sailpoint.
  • Fixed process gaps for provisioning, deprovisioning and SoD ( Segregation of Duties)
  • Configured SoD and critical access for all onboarded applications.
  • Configured certifications up to five levels of approval, including manager, application owner, system owner, access profile owner, and governance groups.
  • Integrated ServiceNow with Sailpoint IGA to create automated tickets and facilitate workflow orchestration.
  • Integrated with their Cloud HR Solution through custom connector & to HRMS attribute synchronization.
  • Onboarding of 360 applications through OOB (Out-of-Band) and custom connectors

BENEFITS

 

Rapid user onboarding within 48 hours and 100% Timely Off-Boarding

Consolidate team under a single governance model

Rapid onboarding of 360 applications through our Mphasis Application Onboarding Factory Model

Audit logs enabled for mover and joiners

60% role accuracy through RBAC transformation

Automated Identity provisioning across heterogeneous applications led to efficient user management.

Automated role-based provisioning across applications & SoD

Improved Risk & Compliance posture with automated reporting

 

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