EASY TO USE INFRASTRUCTURE SERVICES DELIVERED
Infrastructure services that are business friendly and always up-to-date
Services
DRIVERS
• Employees prefer to choose "off-the-shelf" components for their work
• Companies do not want to waste time in provisioning and decommissioning
• Employees prefer an up-to-date catalogue that will enable them to use better tools to do their work
CHALLENGES
• Ensuring access to the right tools for employees
• Reducing administrative time during provisioning and management
• Ensuring real-time tools and software availability
NEED OF THE HOUR
• Self-service portals built on a role-based access control (RBAC) policy
• Orchestrated request management to reduce process turnaround time
• IT service catalog to ensure availability of the right components for employees
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DRIVERS
• Serviceability by vendors
• Security of IT systems
• Compatibility of IT components
CHALLENGES
• Assuring support for end-of-life components until replacement
• Ensuring IT systems are not susceptible to known threats
• Guaranteeing on-time update of software and IT components
NEED OF THE HOUR
• N-2 support for IT components
• On-time patch deployment and management
• Tested factory model for release and deployment management
LEARN MORE ABOUT WHAT MPHASIS CAN DO FOR YOU