SOLVING INFRASTRUCTURE PROBLEMS
Mphasis next-generation service delivery adresses business challenges while creating customer experiences
At Mphasis, we aim to ensure business-friendly end-to-end infrastructure solutions for our clients. Digi End User Services, which includes our NextGen Service Desk, encompass six areas that add up to help create a better user experience. Combining analytics, automation, a client university, mobility-enabled support, net promoter score and lifecycle management, we ensure that every customer need is met. Our additional service experience management also helps ensure customer satisfaction throughout the process. Our solution offers comprehensive assessment, implementation, and operations support for industry-wide, next-gen solutions through an integrated platform.