APPLICATION MANAGEMENT SERVICES
Organizations struggle to enable business transformation because of the ballooning cost, time and effort it takes to support applications’ landscape that keeps getting more complex with versions ranging from modern to intermediate (client server) to legacy environment. As CXOs take their journey to evolve the existing applications to modern platforms, Application Management continues to become more complicated and expensive. This calls for the need to –
• Optimize cost and efficiency – shift technology spends from sustainment to growth
• Simplify operations and obtain integrated view of IT
• Improve application availability, resiliency and performance
• Enhance customer experience, reduce or eliminate defects
• Transform and modernize application landscape for cloud-first IT environment
• Reduce dependency on legacy code and ageing skills + free up SME or talent bandwidth
Mphasis’ Application Evolution Management Services is our distinct and unique approach to manage business applications powered by NextSTEP platform. We not only manage the evolution of applications but enable this journey as 'Technology Evolves' and as organizations move from an 'Applications Environment' to 'Business Capabilities'.
Core pillars of our solution are NextSTEP platform, DevOps, Site Reliability Engineering (SRE) and automation to reduce or eliminate defects, and unique AMS Tribe/Squad (agile) delivery model to provide Application Support (augmented by our ability to modernize/transform the applications through byte size changes). Optimization in run cost (45-55%) helps our clients pay for modernization and business transformation in a committed engagement, with improved SLAs (tied to their business KPIs).
The Mphasis Application Evolution Management offering is founded on four key tenets:
• Improve availability, reliability, resiliency
• Speed and agility – Automation and Tribe Squad model (more than 40% faster)
• Higher efficiency - Savings (40-55%)
• Risk mitigated simplified and integrated support - NextSTEP and Ops
Our integrated, cognitive, automated Application Management Services leverage NextSTEP, automation and unique AMS Tribe/Squad (agile) delivery model to provide application support. Our robust modernization and transformation program utilizes Front2Back™ (F2B) framework to deliver continuous incremental chunks of business value while shrinking the core.
COMMITTED VALUE PREPOSITION